Security Service Systems Technician-2 at Sciens Building Solutions in Pleasanton, CA | Kablio
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Security Service Systems Technician-2
Sciens Building Solutions
Protects people and property via life‑safety, security, communication & electrical systems.
Install, troubleshoot, and maintain electronic security systems for clients.
6 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years), Intermediate (4-7 years), Junior (1-3 years)
Full Time
Pleasanton, CA
Field
Company Size
1,800 Employees
Service Specialisms
Building Solutions
Project Management
Consulting
Technical Services
Design
Sector Specialisms
Commercial
Industrial
Fire Protection
Security Systems
Life Safety
Communication Systems
Electrical Systems
Audio Visual
Role
Description
system testing
network diagnostics
tool maintenance
system programming
cabling integrity
troubleshooting
Perform system testing and verification to ensure full operational functionality.
Diagnose and resolve network connectivity issues related to security devices.
Manage service vehicle inventory and ensure tools are maintained and calibrated.
Provide technical guidance and mentorship to junior technicians.
Program and configure systems using manufacturer software and laptop tools.
Collaborate with project managers and service coordinators to meet customer expectations.
Maintain integrity of cabling, power supplies, and device configurations.
Document service activities, system status, and repair outcomes for customer records and billing.
Troubleshoot and repair electronic security systems including:
Requirements
lenel
verkada
ip networking
osha 10
3+ years
troubleshooting
Manufacturer certifications (Lenel, CCURE, Verkada, Salto, etc.) preferred.
Excellent organizational, decision-making, and communication skills.
Valid driver’s license and reliable transportation.
Familiarity with IP networking, PoE switches, and device addressing.
Video surveillance (Verkada, Eagle Eye, Milestone, etc.)
Experience with access control and video management software platforms.
Access control (Lenel, CCURE, Brivo, Feenics, Salto, Blubox)
Ability to pass background check and drug screening.
Physically fit to perform field work: lifting up to 50 lbs, climbing ladders, working from heights.
Customer-focused with a proactive approach to issue resolution.
OSHA 10 Certification or ability to obtain.
Intrusion detection and door hardware (readers, contacts, strikes, maglocks)
3+ years of experience servicing electronic security systems.
Strong understanding of door hardware and physical security components.
Proficient in troubleshooting low-voltage circuits, including opens, shorts, and ground faults.
Comfortable working with hand tools, power tools, and test equipment.
Ability to read and interpret system design drawings and wiring diagrams.
Benefits
Paid time off and company holidays.
Tuition reimbursement for approved training programs.
Short-term and long-term disability coverage.
Life insurance.
Company-issued laptop, phone, and service vehicle.
Medical, dental, and vision insurance options.
Career development and manufacturer certification opportunities.
401(k) with company match.
Competitive salary based on experience and certifications.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must be able to pass background check and drug screening.
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Company
Overview
Over 26 Acquisitions
Market Expansion
The company has completed over 26 acquisitions across the U.S. to fuel its growth strategy.
1,800+ Experts
Technical Excellence
A team of over 1,800 experts, including highly skilled technicians, drives project success.
750+ Certified Technicians
Skill and Competence
A workforce of 750+ certified technicians ensures high-quality installations and services.
Founded from the Latin ‘Sciens’ for ‘knowledgeable and skilled,’ it has built thousands of critical systems nationwide.
Backed by The Carlyle Group and headquartered in San Francisco, it pursues aggressive growth via acquisitions across the U.S.
Known for self‑performing comprehensive Sciens Service Suite installations—from design through maintenance.
Distinctive in combining local company culture with national scale to deliver sophisticated life‑safety solutions.
Integrates clean agent fire suppression along with electrical, security, and communication systems under one roof.
Culture + Values
No official culture or values statements publicly available.
Environment + Sustainability
No publicly stated environmental or sustainability strategy, net zero target, goals or results.
Inclusion & Diversity
No publicly stated DEI strategy, outcomes or gender statistics.
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