People Operations Specialist

• Conduct regular audits to ensure all enrollments match between our vendors and payroll system. Address any discrepancies and implement corrective actions as needed to maintain consistency between all systems.
• Manage the administration of employee benefits programs such as health, dental, vision, life insurance, disability insurance, and COBRA.
• Maintain company intranet, ensuring all documents and materials are up to date and accurate, and that employees have quick access to information.
• Project manage annual open enrollment, including entering new rates/plans into HRIS system, helping to create employee communications, and providing vendors with enrollment data.
• Manage the visa application process for new and existing employees requiring work authorization. Act as a liaison between employees, legal representatives, and management to ensure proper documentation and compliance with immigration laws.
• Manage the leave of absence process, including partnering with our vendor to ensure compliance with all state and federal laws.
• Administer compliance training via our third-party platform. Ensure all employees are assigned the appropriate new hire and annual trainings, per state law.
• Provide guidance and assistance to employees on benefits inquiries and issues, ensuring they receive timely and accurate information. Work with vendors and management on any escalations.
• Review and audit all bills related to benefits; address discrepancies as needed and submit to AP for processing.
• Act as back-up for Payroll as needed, including processing and confirming accuracy of bi-weekly payroll process.
• Lead the Benefits section of New Hire Orientation on a bi-weekly basis; hold benefits trainings as needed.

Nexamp is looking to hire a People Operations Specialist. In this role, you will be responsible for the administration of all company benefits and leaves of absence as well as a variety of other operational projects and tasks to support the People team. This role demands meticulous attention to detail, a deep understanding of policies and procedures, and the ability to handle and communicate sensitive information with discretion.

• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.
• Exceptional interpersonal and communication skills, capable of handling sensitive situations with diplomacy and confidentiality.
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
• Flexible and ability to pivot quickly as business needs arise.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.
• Proficiency in HRIS systems and reporting tools.
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Minimum of 3 years of demonstrated experience in benefits and leave administration.
• Strong analytical and problem-solving abilities with a keen eye for detail.
• Excellent organizational skills and the ability to manage multiple tasks concurrently.

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!

You will be hybrid out of our Boston Office, with 3 days a week expected. You will report to the Director, People Operations.

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world.