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Jll

Governance and Data Manager

Company logo
Jll
JLL provides professional services in real estate and investment management worldwide.
Oversee performance, BI, analytics, data governance, and tech solutions for client accounts.
6d ago
Expert & Leadership (13+ years)
Full Time
Chicago, IL
Office Full-Time
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
data management
data visualization
dashboard development
sharepoint administration
client reporting
program management
  • Contribute to data management, data governance
  • Liaison between client technology and the account team, providing guidance and collaboration
  • Devise and promote creative data storytelling and visualization
  • Partner with and support the operations teams to ensure best practices and consistency is administered through data driven insights
  • Support the identification, development, implementation and trending of account initiatives
  • Act as Program Manager for technology, BI, Data, performance initiatives at account level
  • Support IFM team to ensure site standards, SOW's, compliance, policy and procedures
  • Support of current account programs and innovative thinking to shift model in positive ways aligned to overall team, account and client goals
  • Responsible for account specific solutions and providing support to the client and account team on the digital platforms being utilized
  • Identify opportunities for technology platform enhancements
  • Leverage JLL and Block tools to proactively identify and action data driven opportunities and innovations
  • Own the administration of account governance
  • Meet and exceed client expectations, contract key performance indicators and reporting requirements
  • Assist in the development and implementation of the QBRs and the annual account plan
  • Assist in the development and management of annual operating budgets
  • Play appropriate role relative to information security compliance for all JLL technology, account and platform implementations
  • Support the management and trending of all sourcing data management and dashboarding
  • Translate client and account business objectives into actionable items using data and business intelligence to be executed for each service line and across service lines
  • Establish relationships with JLL site lead and internal and client business partners to establish trust and credibility
  • Review and action all outstanding SLA gaps and drive innovation and process to maximize resources and results
  • Assist with Azara implementation (JLL's BI and data platform)
  • Promote and enable the import and export of best practices to and from JLL, and link the account to emerging practices in data modeling
  • Perform a range of analysis to develop and implement dashboards, monitor KPIs, improve analytics, operations and service line delivery
  • SharePoint, client portal and reporting portal administration and partnership with JLLT in various projects and client initiatives
  • Regular and proactive reporting to clients and colleagues, ensuring full understanding of progress, direction and expected results at all times
What you bring
power bi
sql
python
pmp
bs
3+ years
  • Advanced certification in business intelligence or data analytics
  • Experience with data mining, cleaning, visualization, and programming languages
  • Supporting tools (e.g. DAX Studio, ALM Toolkit, SQL Management Studio, Tabular Editor)
  • Experience in facilities management or corporate real estate operations
  • Understanding of core concepts involved in data (data quality, usage) and ability to understand how these concepts impact our business
  • Program management experience for technology, BI, data, and analytical performance initiatives
  • BS or equivalent work experience
  • 3+ years of relevant experience
  • Experience with JLL's technology platforms and systems
  • Strong client relationship management skills
  • Results driven – the ability to analyze, act, and implement to ensure we achieve desired results
  • Process management experience or demonstrated skills
  • Financial Technology services industry experience or relevant experience
  • Experience successfully supporting and indirectly influencing teams
  • Sound written and oral communication skills, and the capacity to deal with ambiguity and complex problems
  • Knowledge of ETL, data governance principles and industry best practices
  • Listening and consultative skills to understand business needs; be able to interpret requirements identify impacts and analyze problems
  • Experience in data analysis and business intelligence tools (Power BI), scripting languages (e.g. Power Query M Language, DAX, SQL, Python, Spark, R)
  • Ability to simplify the complex
  • Project management certification (PMP, Agile, etc.)
  • Gritty and resilient with a bias for action
  • Strong analytical skills with a track record of identifying opportunities pro-actively and formulating solutions and contingency plans
  • Support for custom-built solutions for the account
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
  • Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
  • With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
  • JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
  • The company is known for its innovative solutions in real estate technology and sustainability.
  • Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
  • JLL has pioneered the integration of data-driven insights into real estate decision-making.
  • The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
  • Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
  • Integrity, teamwork and ethics in all of our actions
  • Respect for people, their contributions and personal growth
  • Customer-driven focus with a commitment to excellence
  • Commitment to sustainability and the environment
  • Innovation and creativity in everything we do
  • Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
  • Implementing green building certifications for managed properties, such as LEED and BREEAM
  • Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
  • Dedicated programs for advancing women’s leadership and mentorship.
  • Partnerships with external organizations to promote gender equality in real estate.
  • Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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