Resident Services Coordinator at Greystar (International) in South Yarra, Victoria, Australia | Kablio

Role

Description

front‑house

leasing support

resident enquiries

community events

crm updates

customer service

Keep front-of-house areas spotless, safe, and welcoming
Assist with leasing enquiries and ensure resident satisfaction
Manage resident enquiries, package deliveries, guest bookings, and move-in logistics
Assist with planning, promoting and running of community events and resident engagement initiatives
Share local tips and insights to enhance the resident experience
Handle daily admin, communications, and CRM updates efficiently
Deliver warm, professional service to residents and visitors in person, over the phone, and online

Requirements

manual handling

driver's license

communication

microsoft office

crm

customer service

Are you a confident, customer service driven professional who loves being the friendly face of a community? As our Resident Services Coordinator, you’ll be the first point of contact for residents, guests, and visitors, keeping operations running smoothly and creating memorable everyday moments.

Comfortable with occasional physical tasks and confident in safe manual handling practices.
Current driver’s license and ability to complete police and Working With Children checks
Exceptional communication and organisational skills
Confidence using Microsoft Office and CRM systems
Experience in customer facing roles such as hospitality, real estate or similar

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

police check
working with children check

Company

Overview

Founded in 1993

Company inception year

The company was established in Charleston, marking the beginning of its vision to streamline rental living.

$78B AUM

Assets under management

The company manages approximately $78 billion in assets across its global operations.

$36B in Development

Development projects value

Greystar's development pipeline includes nearly $36 billion in projects across various housing types.

250+ Cities

Global presence

The company operates in over 250 cities worldwide, spanning multiple continents.

Operates in nearly 250 cities across North America, Europe, South America, and Asia-Pacific.
Vertically integrated model spans multifamily apartments, student residences, senior living, single-family rentals, and logistics-linked housing.
Milestones include acquiring landmark portfolios like Monogram Residential Trust in 2017 and EdR student housing in 2018.
Internationally, it launched student-living brands in London and upscale communities in China, Australia, and Chile.
Pioneered modular apartment construction in the U.S., building hundreds of units more efficiently.

Culture + Values

Customer First – We put the needs of our customers at the center of everything we do.
Excellence – We strive for excellence in all we do, continually improving and raising the standard.
Integrity – We act with honesty and integrity, delivering on our promises.
Collaboration – We collaborate across teams, locations, and cultures to achieve the best results.
Innovation – We embrace change and innovation to create better experiences for our customers and colleagues.
Accountability – We take responsibility for our actions and deliver on our commitments.

Environment + Sustainability

By 2050

Carbon Neutrality Target

Aiming to achieve net zero carbon emissions by the year 2050.

Committed to sustainability across operations, including reducing energy consumption and implementing energy-efficient solutions.
Promote sustainable building designs, materials, and operational practices.
Targeting reductions in carbon emissions and water usage across global operations.
Focus on long-term sustainability by investing in renewable energy and reducing reliance on non-renewable resources.

Inclusion & Diversity

Promotes a culture of inclusivity, focusing on attracting and retaining a diverse talent pool.
Ensures a work environment where every individual feels valued, respected, and empowered.
Has gender balance initiatives with a commitment to increasing female representation in leadership roles.
Tracks and reports on gender diversity across the company to ensure accountability.
Aims to develop strategies that foster an inclusive culture and equitable opportunities.

Articles

Greystar Careers

Greystar Projects

Greystar Blog

Company

Overview

Founded in 1993

Company inception year

The company was established in Charleston, marking the beginning of its vision to streamline rental living.

$78B AUM

Assets under management

The company manages approximately $78 billion in assets across its global operations.

$36B in Development

Development projects value

Greystar's development pipeline includes nearly $36 billion in projects across various housing types.

250+ Cities

Global presence

The company operates in over 250 cities worldwide, spanning multiple continents.

Operates in nearly 250 cities across North America, Europe, South America, and Asia-Pacific.
Vertically integrated model spans multifamily apartments, student residences, senior living, single-family rentals, and logistics-linked housing.
Milestones include acquiring landmark portfolios like Monogram Residential Trust in 2017 and EdR student housing in 2018.
Internationally, it launched student-living brands in London and upscale communities in China, Australia, and Chile.
Pioneered modular apartment construction in the U.S., building hundreds of units more efficiently.

Culture + Values

Customer First – We put the needs of our customers at the center of everything we do.
Excellence – We strive for excellence in all we do, continually improving and raising the standard.
Integrity – We act with honesty and integrity, delivering on our promises.
Collaboration – We collaborate across teams, locations, and cultures to achieve the best results.
Innovation – We embrace change and innovation to create better experiences for our customers and colleagues.
Accountability – We take responsibility for our actions and deliver on our commitments.

Environment + Sustainability

By 2050

Carbon Neutrality Target

Aiming to achieve net zero carbon emissions by the year 2050.

Committed to sustainability across operations, including reducing energy consumption and implementing energy-efficient solutions.
Promote sustainable building designs, materials, and operational practices.
Targeting reductions in carbon emissions and water usage across global operations.
Focus on long-term sustainability by investing in renewable energy and reducing reliance on non-renewable resources.

Inclusion & Diversity

Promotes a culture of inclusivity, focusing on attracting and retaining a diverse talent pool.
Ensures a work environment where every individual feels valued, respected, and empowered.
Has gender balance initiatives with a commitment to increasing female representation in leadership roles.
Tracks and reports on gender diversity across the company to ensure accountability.
Aims to develop strategies that foster an inclusive culture and equitable opportunities.

Articles

Greystar Careers

Greystar Projects

Greystar Blog