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Regional Service Manager- HOLT Truck Centers
Holt Group
Powerhouse family‑owned firm selling, servicing, renting industrial machinery and energy tech solutions.
Oversee regional on‑highway truck service, leading staff, resources, and finances.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Develops, implements, and monitors the department's long term strategic plan
Aligns daily business practices consistently and effectively with the company’s core values mission and vision
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
Provides visionary and inspirational leadership by collaborative team building while developing the service force staff using values based decision making skills
Direct, coach and lead Service Team to increase On-Highway Truck Division revenues through the use of the tools, techniques and market information
Manages the financial and physical resources (inventories and other assets) of the assigned regions in order to meet the balanced needs of all stakeholder groups.
Collaborates with all stakeholder groups in the On-Highway Team, to practice on-going, self-development initiatives
This position directs and manages the On-Highway Truck Division Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Oversees daily operations that manage capital resources and balance stakeholder needs
Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission
What you bring
10 years
bachelor's
microsoft office
customer service
safety training
technical aptitude
Minimum of 10 years job-related experience required
This role frequently communicates with others, must be able to exchange accurate information in these situations
Excellent oral and written communication skill to include formal presentation skills before small and large groups
On occasion time spent in confined spaces and high places.
Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
High school diploma or equivalent required, Bachelor’s degree in related field preferred
Strong technical aptitude and understanding of On-Highway Truck Division products and equipment
Knowledge of business accounting principles, budget preparation, and strong business acumen
Requires regular and punctual employee attendance
Knowledge of Microsoft Office products; Excel, Outlook, Word, etc.
Exposure to small quantities of chemicals, steam, high-pressure water, and high speed rotating equipment
Exceptional customer service and relationship building skills; customer retention
Safety training required
Frequently works at fast pace with unscheduled interruptions
Occasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidity
Exceptional organizational, time management, and multi-tasking skills
Ability to work with all levels of personnel within the organization
The company generates over $1.5 billion from heavy equipment sales, service, technology, training, and consulting.
55,000 Acres
Wildlife Preserve Management
Overseeing extensive wildlife preserves with integrated solar installations across multiple facilities.
Founded nearly a century ago as a family‑owned machinery business.
Today it operates the largest Caterpillar dealership in the U.S. alongside brands spanning rentals, truck centers, cranes, aerial systems, industrial systems, and renewables.
Its project portfolio includes large‑scale construction equipment deployments, power and energy infrastructure, and integrated technology systems.
Specializing in industrial machinery, energy solutions, advanced technology platforms, training programs, and renewable energy projects.
Culture + Values
We maintain the highest standards of professionalism and ethics.
We deliver exceptional value by exceeding expectations.
We foster teamwork and open communication across all levels.
We encourage creative solutions and continuous improvement.
We take responsibility for our actions and results.
Environment + Sustainability
Net Zero by 2050
Net Zero Target Year
Aiming to achieve net zero emissions by the year 2050.
Focus on reducing carbon footprint through operational efficiencies and green technology.
Initiatives include energy-efficient buildings, renewable energy sourcing, and waste reduction.
Ongoing investment in sustainable infrastructure to support long-term environmental goals.
Inclusion & Diversity
The organization is committed to fostering a culture of inclusion and belonging.
Strategic focus on increasing gender diversity at all levels.
The company tracks and measures progress towards diversity goals.
Programs designed to support underrepresented groups in leadership roles.
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