Description

Leasing Consultants handle all activities related to apartment rentals, move‑ins, and lease renewals, interacting directly with prospective and current residents to achieve maximum occupancy. Responsibilities include generating and handling traffic, qualifying prospects, preparing lease documentation, and completing move‑in paperwork and procedures while supporting an employee‑first culture and embodying the core values of relationships, development, quality, and responsibility.

• Answer incoming phone inquiries about available apartments, provide information, and encourage scheduling a property visit
• Tour prospective renters of suitable apartments when they visit the property
• Maintain knowledge of local competition using public information sources
• Follow up via phone with undecided prospects and continue to promote the property
• Qualify prospective renters using company‑approved procedures
• Conduct move‑in for new renters, discuss lease rules, and perform move‑in inspections
• Conduct move‑out inspections for departing renters
• Follow up with residents on lease renewals

Requirements

The role requires the ability to perform each duty satisfactorily, with reasonable accommodations available for individuals with disabilities to perform essential functions. Applicants must meet the listed qualifications and be able to work in an office environment on the property.

Work is performed in a standard office setting on the property, requiring mobility to navigate the building, use office equipment, and conduct inspections. The environment includes typical office conditions complemented by on‑site property interactions.

• High school diploma or GED required
• 1–2 years of customer service and/or sales experience required
• Previous leasing experience preferred
• Fluent English with strong written and verbal communication skills
• Use tact, diplomacy, and courteous manner with coworkers and the public
• Strong organizational and time‑management abilities
• Basic computer literacy (email, web applications)
• Real estate licenses must not be active while in this role
• Ability to work in a standard office setting and use office equipment
• Ability to lift/carry up to 10 lb, read printed material and screens, hear and speak for communication
• Ability to navigate the property, including climbing stairs and walking hallways

Benefits

• Hiring pay range: $17.00 - $22.00 per hour
• Competitive benefit package, including HSA employer contribution starting the 1st of the month after hire
• Eligibility for leasing commissions and renewal bonuses
• 401(k) plan with employer match
• Ten paid holidays with no waiting period for holiday pay
• Generous paid time off (PTO) with rollover options
• Volunteer time off (VTO) and additional company‑sponsored volunteer opportunities
• Company‑paid life insurance, short‑term and long‑term disability
• Employee assistance program (EAP)
• Educational assistance options
• Rent discount
• Life Time Fitness membership discount

Training + Development

Interview process

Visa Sponsorship

Security clearance