Carry out health and safety self-assessments, risk assessments, and adhere to all CDM requirements.
Wear and maintain PPE and promote a culture of safety and professionalism at all times.
Participate in the out-of-hours call-out rota on a rotational basis.
Undertake void property inspections and remedial gas works to ensure full compliance before re-let.
Mentor and support apprentices or colleagues where required.
Communicate effectively with residents, clients and colleagues to ensure smooth delivery and excellent customer experience.
Ensure all works are completed to industry standards and company policies, including Gas Safe, H&S, and environmental compliance.
Maintain a high rate of first-time fix, diagnosing and resolving issues efficiently.
Identify opportunities for efficiency and cost reduction while maintaining service quality.
Support planned maintenance programmes, including safety checks, upgrades, and compliance testing.
Carry out servicing, breakdowns, repairs and replacements of domestic gas appliances (primarily boilers, heating systems and related controls).
Liaise with the Gas Supervisor to report progress, issues and customer feedback.
Complete accurate and timely PDA and job documentation, ensuring all works are correctly coded and costed.
Requirements
gas engineer
lpg qualification
oil qualification
acs certified
sc clearance
pda
Health & Safety training (Working at Height, Manual Handling, Asbestos Awareness).
Experience mentoring apprentices or supporting team development.
Proven experience as a Domestic Gas Engineer within repairs and maintenance, planned works, or voids environments.
Previous experience working in social housing, MOD, or public sector contracts.
Strong customer service and communication skills, able to work sensitively in occupied homes.
Reliable, punctual and organised.
Additional qualifications (Unvented Hot Water (G3), Energy Efficiency, DAH1, MET1).
Full, clean UK driving licence.
Experience working on off-grid/rural heating systems
Problem-solver with strong diagnostic skills.
Positive, safety-first attitude with attention to detail.
LPG qualification (e.g., CONGLP1, RPH)
Demonstrable commitment to health, safety and compliance (knowledge of CDM, COSHH, and PPE use).
Qualified and current with ACS certification (CCN1, CENWAT, CKR1, HTR1 as a minimum).
Ability to work independently, prioritise workloads and manage time effectively.
Oil qualification (e.g., OFTEC 101/105/600A)
Confident using handheld devices (PDA) for job management and reporting.
PDA and uniform provided
Security clearance: Must hold (or be immediately eligible for) SC clearance and meet/maintain BPSS as a minimum; willing to undergo vetting and periodic renewals.
We care about our employees and customers and want them to feel safe, respected and valued.
We are continually improving and finding new ways to implement our social, economic and environmental responsibilities through our supply chain and the local communities we work in.
Commitments are written into our policies so we achieve a company‑wide commitment to deliver them.
Environment + Sustainability
33% energy savings
Cost reduction through retrofit projects
Achieved significant energy cost savings for clients such as Exeter City Council through solar PV, air-source heat pumps, insulation, and ventilation.
£2M+ project delivery
Value of awarded retrofit frameworks
Secured placements on multiple retrofit and healthy-homes frameworks, enabling the delivery of projects valued over £2 million.
D/E to C energy improvement
EPC rating enhancement
Delivers whole-house retrofits improving EPC ratings from D/E to C or better.
PAS 2030:2019/2023 Certified and PAS 2035:2019/2023 Compliant
Member of National Home Decarbonisation Group, supporting large-scale retrofit to meet UK Net Zero targets
Smart building management systems and MVHR installed to optimise energy use and indoor air quality
Integrated renewable energy (solar PV, heat pumps) to reduce reliance on fossil fuels and carbon emissions
Inclusion & Diversity
2020–2025
Gender Pay Gap Statements
Annual reports on gender pay gap have been published for the years 2020 to 2025.
2024
Anti-Slavery Policy
The company has implemented a Modern Anti-Slavery Policy for the year 2024.