Heating Engineer

Description

• Carry out health and safety self-assessments, risk assessments, and adhere to all CDM requirements.
• Wear and maintain PPE and promote a culture of safety and professionalism at all times.
• Participate in the out-of-hours call-out rota on a rotational basis.
• Undertake void property inspections and remedial gas works to ensure full compliance before re-let.
• Mentor and support apprentices or colleagues where required.
• Communicate effectively with residents, clients and colleagues to ensure smooth delivery and excellent customer experience.
• Ensure all works are completed to industry standards and company policies, including Gas Safe, H&S, and environmental compliance.
• Maintain a high rate of first-time fix, diagnosing and resolving issues efficiently.
• Identify opportunities for efficiency and cost reduction while maintaining service quality.
• Support planned maintenance programmes, including safety checks, upgrades, and compliance testing.
• Carry out servicing, breakdowns, repairs and replacements of domestic gas appliances (primarily boilers, heating systems and related controls).
• Liaise with the Gas Supervisor to report progress, issues and customer feedback.
• Complete accurate and timely PDA and job documentation, ensuring all works are correctly coded and costed.

Requirements

• Health & Safety training (Working at Height, Manual Handling, Asbestos Awareness).
• Experience mentoring apprentices or supporting team development.
• Proven experience as a Domestic Gas Engineer within repairs and maintenance, planned works, or voids environments.
• Previous experience working in social housing, MOD, or public sector contracts.
• Strong customer service and communication skills, able to work sensitively in occupied homes.
• Reliable, punctual and organised.
• Additional qualifications (Unvented Hot Water (G3), Energy Efficiency, DAH1, MET1).
• Full, clean UK driving licence.
• Experience working on off-grid/rural heating systems
• Problem-solver with strong diagnostic skills.
• Positive, safety-first attitude with attention to detail.
• LPG qualification (e.g., CONGLP1, RPH)
• Demonstrable commitment to health, safety and compliance (knowledge of CDM, COSHH, and PPE use).
• Qualified and current with ACS certification (CCN1, CENWAT, CKR1, HTR1 as a minimum).
• Ability to work independently, prioritise workloads and manage time effectively.
• Oil qualification (e.g., OFTEC 101/105/600A)
• Confident using handheld devices (PDA) for job management and reporting.
• PDA and uniform provided
• Security clearance: Must hold (or be immediately eligible for) SC clearance and meet/maintain BPSS as a minimum; willing to undergo vetting and periodic renewals.

Benefits

• Long-service awards at key milestones
• 23 days’ holiday + Bank Holidays
• 1 paid volunteer day each year
• Perkbox (free coffees, cinema tickets, discounts & more)
• Company vehicle and fuel card
• Competitive salary and benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance