Flexible Bank Support Coordinator

Description

• There is lots for you to do and get involved in, from conducting support sessions to property management.
• One shift you might be staffing our front desk, the next you might be supporting a customer to an appointment!
• Other tasks may include cleaning, preparing rooms to be let, admin, processing referrals, conducting accommodation assessments, and supporting customers with housing related issues and managing their accommodation.
• You’ll be helping our vulnerable customers in a variety our accommodation-based service.
• Offer support and guidance to our customers, men with complex needs facing homelessness.

Requirements

• You’ll need an Enhanced DBS check done and we pay for that.
• You’ll have previous experience of working with support plans, recording and using information concisely and effectively.
• You’ll have previous experience with property management.
• You’re a real people person, confident to work in different services, locations or teams and get on with colleagues.
• You'll have experience working in high pressure situations and dealing with anti-social behaviours.
• You’ll have experience of supporting vulnerable people, and to be brilliant, you have a positive can-do attitude and the desire to learn and make a difference to our customers lives!
• You must be able to use technology for creating and updating support plans / doing mandatory learning / keeping in touch with colleagues.

Benefits

• You’ll get access to our excellent learning portal to develop your skills further!
• We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay.
• Flexibility to work at short notice, as you’ll be the one picking your next shift.
• We’re looking for you to work at our service in Guildford, however we have other services in Surrey that you could also cover shifts at if it suits you.
• This is a job with weekly pay and you’ll be paid 1 week in arrears from when you worked.
• Flexible working hours (Our typical shifts are 7am-3pm, 9am-5pm, 11am-7pm and 7pm-7am)
• After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us.
• We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!)

Training + Development

Interview process

Visa Sponsorship

Security clearance