Provides mechanical, fire protection, and plumbing services to commercial and residential sectors.
7 days ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Newark, Delaware, United States
Field
Company Size
500 Employees
Service Specialisms
Sector Specialisms
Each day, the dispatcher ensures clients are heard and receive top‑notch service by answering incoming calls and dispatching HVAC and plumbing jobs to field technicians. They schedule appointments to provide prompt, convenient service while maximizing technicians' time and mileage, and use radio and tracking devices to direct crews as needed. The dispatcher keeps clients updated, embraces constructive feedback, and strives for maximum scheduling efficiency without compromising customer satisfaction.
Sobieski Services, Inc. in Newark, DE is seeking a self‑motivated, experienced Dispatcher/Customer Service Representative to join its thriving HVAC and plumbing business. The position offers a competitive wage based on experience, a comprehensive benefits package, paid vacation and holidays, a 401(k) plan, free training, and a flexible work schedule. If you excel at multitasking, thrive in a fast‑paced environment, and are a customer‑service rockstar, we encourage you to apply.
While experience in HVAC or plumbing is a plus, we will train the right candidate. Dependability, excellent phone skills, a proven track record of meeting goals, strong verbal and written communication, and attention to detail are essential for success in this role.
The company values the talents and hard work of its team, offering great pay, benefits, and opportunities for professional growth. Employees work together to expand the home‑services business while developing expertise, supported by in‑house consultation services, unlimited earning potential, and clear career‑advancement pathways.