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Services Analyst - IT
Constellation
24d ago
$95,400 - $106,000
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Kennett Square, PA
Office Full-Time
Company Size
14,264 Employees
Service Specialisms
Energy Management
Renewable Energy
Sustainability Services
Energy Procurement
Electricity Supply
Natural Gas Supply
Energy Efficiency Solutions
Electric Vehicle Charging Infrastructure
Sector Specialisms
Fossil Fuel Generation
Nuclear Generation
Hydroelectric Generation
Qualifying Facilities
Marketing and Risk Management
Electric and Gas Retail Services
Generation and Consulting Services
Role
What you would be doing
compliance assurance
process optimization
client interaction
team mentoring
solution development
- Utilize best practices to improve products and services. Apply and verify compliance to standards as defined within the Management Model.
- Perform, document and assist in planning work activities relating to IT service portfolios or products in support of our business partners. Assist with IT activities required to manage service level agreements under the direction of a Sr. IT Services Analyst or Manager.
- Maintain engagement with business and IT partners.
- Assist less experienced personnel.
- Proactively build business/IT knowledge to provide solutions.
What you bring
excel
problem solving
bachelor's
experience
communication
powerbi
- Proficient in Microsoft Excel
- Knowledge of utility business practices and processes
- Strong problem solving skills
- Proficiency and advance experiences in Excel, Pivot Tables & Pivot Charts, Advanced Formulas, Interactive Dashboards, and Charting Expertise.
- Bachelor's degree and typically 2 to 5 years related experience in Information Technology or 6 to 9 equivalent combination of education and work experience.
- Excellent communications skills (written and verbal)
- Proficiency in Microsoft PowerBI or other reporting technology.
- Bachelor's degree in computer science preferred.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
32 GW capacity
Energy Generation Capacity
Operates across nuclear, wind, solar, gas, and hydro power sources.
$26.6B deal
Calpine Acquisition
Significant investment to expand geographic reach and energy capacity.
10% carbon-free power
Clean Energy Contribution
Supplies a substantial portion of reliable, low-carbon energy in the U.S.
450% share growth
Stock Performance
Shares have seen remarkable growth since the spin-out in 2022.
- Reclaimed independence in 2022 to focus on clean-energy goals.
- Powers over 20 million U.S. homes and businesses with diverse energy sources.
- Restarted Three Mile Island Unit 1 with Microsoft's 20-year energy agreement.
- Provides retail energy services to ~2 million customers, including Fortune 100 companies.
- Safety and operational excellence are prioritized in every operation, ensuring reliable service 24/7, 365 days a year.
- Committed to continuous improvement and innovation, striving to be the best operators and deliver cutting-edge technology.
- Acting with integrity and accountability, valuing respect and trust in all interactions with colleagues, customers, and communities.
- Fostering a culture of respect, belonging, diversity, and inclusion, where all voices are heard and valued.
- Investing in education and training to drive positive change across America.
- Leading the transition to cleaner energy, championing resilient climate solutions for a sustainable future.
95% and 100% by 2030 and 2040
Carbon-Free electricity production
A commitment to achieving 95% carbon-free electricity generation by 2030 and fully carbon-free by 2040.
65% by 2030
Emissions reduction target
Aiming to reduce operations-driven emissions by 65% by 2030, with full elimination by 2040 through offsets.
30% by 2030
Methane emissions reduction
Targeting a 30% reduction in methane emissions by 2030, contributing to broader climate goals.
32,400 MW
Carbon-free energy capacity
A production capacity of 32,400 MW, capable of powering approximately 15 million homes annually.
- Produced 163 TWh zero-emission nuclear generation in 2021 (enough for ~14.9 million homes).
- As of end-2022, 100% of C&I customers received hourly, customer-specific GHG impact information.
- Developing roadmap with KPIs covering all Scope 1 and Scope 2 emissions.
- Commitment to engage key energy suppliers on GHG and climate adaptation strategies.
>5,000 members
Employee Resource Groups
The company has over 5,000 members across nine Employee Resource Groups (ERGs) with 67 chapters globally.
71% growth
ERG Summit Attendance
Employee Resource Group Summit attendance has increased by 71% year-over-year.
$1.25M grants
Powering Change Initiative
$1.25 million in grants provided to seven nonprofits for workforce development and upskilling in energy sectors.
15 universities
PowerEd Mentorship Program
Collaboration with 15 universities to build an early-career talent pipeline through mentorship initiatives.
- DEI mission centered on: respecting one another and creating belonging; attracting, retaining and advancing employees; integrating diversity as a core business imperative.
- Supplier Development & Engagement: inclusive supply chain with equal opportunity to small and local businesses.
- Equal-opportunity employer; non-discriminatory practices in recruitment and advancement.
- DEI Center of Excellence established to strengthen DEI commitments and employee/customer support.
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