Room Booking Coordinator
Sky Systems
Coordinate and manage meeting room bookings and related services for corporate events.
4 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
East Hanover, NJ
Office Full-Time
Company Size
82 Employees
Service Specialisms
IT Services
Cloud Solutions
Cybersecurity
Consulting
Technical Support
Infrastructure Management
Project Management
Sector Specialisms
No specialisms available
Role
What you would be doing
servicenow scheduling
room reservations
schedule reporting
av approvals
tool monitoring
invoice processing
- Act as a main resolver for scheduling requests in ServiceNow and any future enterprise systems, ensuring timely completion within SLAs.
- Manage all aspects of IME room reservations, including approvals, declines, and adjustments using Outlook, SharePoint & ServiceNow (SNOW).
- Monitor scheduling tools and escalate issues as needed.
- Provide guidance to end-users and global booking teams.
- Secure meeting spaces based on customer requirements and availability.
- Participate in team meetings.
- Adhere to multiple Standard Operating Procedures related to the role and scheduling requirements for various scenarios and locations.
- Monitor, categorize and respond to communications via multiple shared mailboxes, hotlines and chats.
- Order catering and office supplies; manage inventory and logistics.
- Generate daily space schedule reports and ad-hoc reports for management.
- Assist in process improvement
- Reserve rooms via generic mailboxes and ensure accurate calendar management.
- Partner with internal teams (AV, IT, REFS) to ensure meeting readiness and service quality.
- Coordinate travel arrangements and submit expense reports.
- Serve as a primary contact for global scheduling inquiries, providing guidance via phone, email, and other channels.
- Manage the AV Request Approvals, AV Request Calendar and centralized scheduling mailboxes.
- Track and update event details in SharePoint and other IME systems.
- Coordinate room changes, cancellations, and escalations to minimize disruptions.
- Contribute to process improvements.
- Process vendor invoices, chargebacks, and billing tasks (Accounts Payable Processing, Goods Receipt Management, accruals).
- Assign support staff for onsite, hybrid and virtual meetings, ensuring proper resource allocation.
- Provide guidance and support to end-users for regarding room bookings.
What you bring
outlook
sharepoint
servicenow
collaboration
prioritization
communication
- Capability to work independently while also collaborating effectively across teams.
- Ability to prioritize tasks, manage schedules, and handle competing deadlines in a fast-paced environment.
- Excellent communication and customer service skills; ability to interact professionally with all levels of the organization.
- Strong organizational and communication skills with exceptional attention to detail and accuracy.
- Initiative in identifying and resolving issues promptly.
- Ability to collaborate effectively across teams on a local and global scale.
- Proficiency in Microsoft Outlook, SharePoint, and ServiceNow (or similar ticketing systems) as well as Microsoft Office suite.
- Enjoyable and dynamic company culture
- Training and professional development opportunities
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded '11
Company Establishment
The company was established in 2011.
Fortune 500
Client Size
Has worked with large financial institutions.
- Blends technical consulting with staffing expertise across North America.
- Evolved into a full-service MSP and Cisco/Dell partner.
- Delivers 24/7 on‑site and remote services.
- Builds contact center solutions using Cisco, Avaya, and Genesys.
- Web solutions complement core services, enabling seamless digital platforms alongside infrastructure support.
- Despite modest size, has tackled complex deployments in aerospace, semiconductors, energy, and government sectors.
- Maintains agility through lean teams, ensuring projects hit deadlines, budgets, and technical benchmarks.
5.0/5
Company Culture
Overwhelming approval for the company's culture.
5.0/5
Support You Get
Exceptional support provided to employees.
5.0/5
People You Work With
Positive feedback on the quality of colleagues.
5.0/5
Person You Work For
High satisfaction with management.
4.0/5
Way You Work
Positive but not perfect work methodology.
4.0/5
Work Setting
Satisfactory working environment.
4.3/5
Overall Rating
Strong overall employee satisfaction with 100% recommendation rate.
- Overall rating 4.3/5, 100% of employees would recommend Sky Systems (CareerBliss)
- No publicly disclosed environmental or sustainability strategy, targets, or net-zero goals found on official website or LinkedIn
D&I rating 2.0/5
Glassdoor Diversity Rating
The company received a diversity and inclusion rating of 2.0 out of 5 from Glassdoor.
- No gender breakdown or DEI metrics publicly disclosed.
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