Director, Account Enablement at Structure Tone in New York, NY | USD150,000-200,000 | Kablio

Role

Description

salesforce dashboards

metrics reporting

enablement framework

governance models

templates toolkit

account lifecycle

Design and execute a consistent enterprise client experience across the full lifecycle
Lead the enterprise client gifting strategy, aligned to key milestones and relationships
Define and standardize “moments that matter” across pursuits, projects, and longstanding clients
Measure, track and report on key metrics (engagement, satisfaction, lifecycle completion)
Leverage Salesforce, dashboards, cost reports, and account insights to drive value for our account leaders and clients
Own and evolve the Enterprise Accounts enablement framework, calendar, and execution
Establish enterprise account governance models and operating cadences – to ensure consistency across our accounts
Develop and maintain internal and client-facing templates, toolkits, and standards
Operationalize the account lifecycle (surveys, growth plans, playbooks, QBRs)
Partner closely with account leaders to ensure enablement is practical and client-aligned
Gather ongoing feedback to continuously improve tools, processes, and execution

Requirements

10+ years

crm

events

strategic accounts

leadership

construction

10+ years of experience in enablement, marketing, client experience, account management, operations, or consulting
Strong working knowledge of CRM systems, dashboards, and performance reporting
Own enterprise client events and hosted experiences (local and national)
Experience supporting enterprise or strategic accounts in matrixed organizations
Proactive, action-oriented leader with strong follow-through
Background in professional services, construction, real estate, or related industries preferred

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1971

Year of Establishment

The company was established in New York City, marking its beginning as an interior-construction specialist.

Over $1B in revenue

Annual Revenue

The company generates substantial annual revenue, reflecting its expanded capabilities and financial strength.

Now part of the STO Building Group family, leveraging collective expertise across North America and Europe to deliver large-scale projects.
The firm manages end-to-end construction—from site analysis and design-constructability reviews to new buildings and fit-outs.
Typical projects span commercial offices, hospitals, schools, labs, retail outlets, hotels, data centers, and government facilities.
Its technical depth includes complex mission-critical environments and life-science labs that demand precision and coordination.
With a history of high-profile urban builds, the company is known for seamlessly integrating cutting-edge design and execution.
As a privately held, multi-brand organization, it taps into shared resources and bonding capacity to handle massive, multi-market endeavors.

Culture + Values

Client-first philosophy: no job is too small or too large, and client satisfaction is always the top project goal
Commitment to building lasting relationships across clients, partners, and internal teams
Focus on innovation and continuous improvement, evidenced through initiatives such as the Contractor’s Commitment and mass timber integration
Emphasis on operational excellence, including early collaboration, waste diversion, carbon tracking, and utility use reduction on jobsites

Environment + Sustainability

80%

Carbon Tracking Percentage

Aims to exceed regulatory requirements by tracking carbon on 80% of projects.

30%

Regulatory Requirement

Meets the regulatory requirement of tracking carbon on 30% of projects.

Mass Timber Adoption

Carbon Reduction Strategy

Reduces emissions by storing carbon and using local sourcing practices.

Net-Zero Goals

Energy and Emissions Targets

Committed to achieving net-zero energy and emissions through a phased approach.

Achieved 'Better' tier status through on-site source separation, gypsum recycling, wood and metal separation, and carpet scrap recycling.
Uses WASHBOX to monitor and reuse greywater on-site, reducing water consumption.
Implemented solar panels, high-efficiency water fixtures, rainwater harvesting tanks, and EV charging at St. Cloud O&M Facility.

Inclusion & Diversity

Structure Tone is an equal-opportunity employer, evaluating employees/applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Articles

Building Conversations podcast

Case study: Structure Tone Headquarters, New York, NY

STO Building Group ranks #4 in ENR Top 400 Contractors

Company

Overview

Founded in 1971

Year of Establishment

The company was established in New York City, marking its beginning as an interior-construction specialist.

Over $1B in revenue

Annual Revenue

The company generates substantial annual revenue, reflecting its expanded capabilities and financial strength.

Now part of the STO Building Group family, leveraging collective expertise across North America and Europe to deliver large-scale projects.
The firm manages end-to-end construction—from site analysis and design-constructability reviews to new buildings and fit-outs.
Typical projects span commercial offices, hospitals, schools, labs, retail outlets, hotels, data centers, and government facilities.
Its technical depth includes complex mission-critical environments and life-science labs that demand precision and coordination.
With a history of high-profile urban builds, the company is known for seamlessly integrating cutting-edge design and execution.
As a privately held, multi-brand organization, it taps into shared resources and bonding capacity to handle massive, multi-market endeavors.

Culture + Values

Client-first philosophy: no job is too small or too large, and client satisfaction is always the top project goal
Commitment to building lasting relationships across clients, partners, and internal teams
Focus on innovation and continuous improvement, evidenced through initiatives such as the Contractor’s Commitment and mass timber integration
Emphasis on operational excellence, including early collaboration, waste diversion, carbon tracking, and utility use reduction on jobsites

Environment + Sustainability

80%

Carbon Tracking Percentage

Aims to exceed regulatory requirements by tracking carbon on 80% of projects.

30%

Regulatory Requirement

Meets the regulatory requirement of tracking carbon on 30% of projects.

Mass Timber Adoption

Carbon Reduction Strategy

Reduces emissions by storing carbon and using local sourcing practices.

Net-Zero Goals

Energy and Emissions Targets

Committed to achieving net-zero energy and emissions through a phased approach.

Achieved 'Better' tier status through on-site source separation, gypsum recycling, wood and metal separation, and carpet scrap recycling.
Uses WASHBOX to monitor and reuse greywater on-site, reducing water consumption.
Implemented solar panels, high-efficiency water fixtures, rainwater harvesting tanks, and EV charging at St. Cloud O&M Facility.

Inclusion & Diversity

Structure Tone is an equal-opportunity employer, evaluating employees/applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Articles

Building Conversations podcast

Case study: Structure Tone Headquarters, New York, NY

STO Building Group ranks #4 in ENR Top 400 Contractors