Breakfast Attendant

Description

• Communicate with all departments regarding in house VIPs
• Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel
• Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
• Greet and seat guests at appropriate tables in a timely manner
• Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working
• Perform opening and closing procedures and side work duties according to station rotation assignment
• Ensure quality control of menus with regard to cleanliness and appearance
• Carry out cashiering functions in closing checks and end of shift paperwork
• Perform any other duties or attend meetings as requested by management
• Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
• Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
• Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas

Requirements

• Ability to communicate professionally when answering phones and speaking with guests and team members
• Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
• Must be able to obtain and provide Food Handlers card as required by city/county/state
• Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Clear clean and reset tables/hotel spaces per client request or management instruction
• Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
• Have a complete knowledge of standards of service for receiving a room service order
• Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property
• Ability to handle stressful situations in a calm professional manner
• Ability to perform job function with attention to detail speed and accuracy
• Understanding of hotel products and guest services
• Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
• Have a thorough knowledge of menus and current specials in all applicable departments
• Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette
• Ability to read comprehend and write simple instructions and/or short correspondence and memos
• High School diploma or equivalent and/or experience in a hotel or a related field preferred

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance