Branch Manager - Ohio

Description

• Work with sales personnel to increase customer base or depending on the branch size, directly handle sales management responsibilities, including meeting with and making presentations to current and potential customers; resolving customer problems; and participating in the bidding of large and/or complex jobs to ensure profitability. Review and approve revenue and margins prior to submission of sales proposals.
• Maintain updated knowledge of all federal, state and local elevator industry code requirements; and have a good understanding standing of employment and labor laws.
• Maintain a strong working knowledge of the overall market area, including sales backlog, service and repair volume, market penetration, volume of outstanding bids, available new business, special projects, and staffing requirements and availability. Maintain market knowledge of the geographic submarkets, customer segments, strengths and weaknesses of the competition and positions the branch accordingly for sustained success.
• Review and approve invoices, accounts receivables, write-offs, and credits, including assisting in the collection of problem accounts. Lead meetings to review all over 90 receivables (AR) and assigns action plans.
• Responsible for multiple levels of approvals including but not limited to purchasing, contract execution, contract modifications, and price adjustments.
• Oversee retention of service contracts including direct involvement in all “at risk” customer accounts. Play leadership role in customer retention programs using processes, tools, and technology.
• Oversee and approve sales incentives and use of company systems.
• Review contracts for approval from sales staff. Work with legal department to negotiate and obtain final approval from customer.
• Lead by example the company’s commitment to customer service and understand the importance and need to follow through on customer care.
• Develop and maintain strong working relationships with clients, elevator consultants, building owners, managers, and prospects.
• Interface with corporate and US field departments including the factory, elevate, coordination, leasing, legal, and labor relations. When requested, represents the company in legal proceedings.
• Manage profit and loss (P&L) and use accounting reports to measure each department's performance to ensure monthly budgetary goals are met. Prepare yearly budget for district management to be presented to executive management. Lead unprofitable account reviews and follow-ups.
• Lead by example the company’s commitment to safety and administer the company safety program, including performing safety audits when necessary and stressing the importance of safety to all employees. Chair branch safety committee.
• Maintain a strong working knowledge of the contract with the International Union of Elevator Constructor, including meeting with local business agents to resolve issues involving contract work, grievances, and union employee issues.
• Ensure the branch's daily operations run efficiently, cost effectively, and meet financial commitments.

Requirements

• Requires a valid passport and the ability to travel abroad.
• Prolonged periods of standing and walking.
• Have detailed understanding of payroll system and how field payroll is coded.
• Prolonged periods sitting at a desk and working on a computer.
• Maintain strong familiarity of company products.
• Experience: Minimum 5 years in related
• Overnight Travel Expectations: +/- 5%
• Requires a consistent physical presence at the branch office to oversee shared services functions and employees, normally achieved by working standard business hours. Certain positions will require a flexibility of working hours to meet the demands of the job and the direction of the manager.
• Detailed understanding of SB invoicing process, pay applications for modernization and new installation projects.
• Education: Bachelor's degree, Masters a plus.
• Problem Analysis
• Technical Professional Knowledge
• Requires a valid driver’s license and a satisfactory Motor Vehicle Report.
• Must be able to lift up to 25 pounds at times.
• Local Travel Expectations: 25%-50%

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance