Account Manager

Description

Ensure customer responsibilities of relationship are met

Maintain existing sales and identify new opportunities

We have an exciting opportunity for an Account Manager to join our business. This role will act as the voice of the customer to the organization, and also the voice of the organization to the customer, Grow profitable sales in their assigned territory/accounts. Primary role will be to manage the assigned region for existing and new customers. Serve as a single point of accountability for the customer interface.

Develop/maintain strong customer relationships and increase customer loyalty and customer satisfaction.

Meet established annual objectives to deliver volumes and margins for their assigned territory

• Payment of invoices within established terms
• Accurate and timely input of forecasts/order placement
• Identify market conditions and competitive activity affecting plan delivery.
• Negotiate pricing at market-based accounts
• Become a source of industry information to the customer
• Utilize ALTA resources appropriately to continuously create value in the customer relationship
• Successfully negotiate sales agreements, utilizing sales management resources, where necessary
• Identifying customer expectations and matching them to ALTA capabilities
• Listen to customer needs/concerns and recommend timely solutions
• Develop key relationships at all levels of customer
• Monitor results and develop options for management consideration of corrective action
• Develop realistic forecasts
• Gain knowledge of customer’s business
• Utilize internal systems to develop an offer and prepare for customer negotiation.

Requirements

**The ideal candidate will be based in CA and will be responsible for portions of CA, WA, NV, AZ, OR, ID, MT, WY, UT, CO, and NM. Candidate will be required to travel 50%.

• Communication, communication, communication
• Be proactive, not reactive to market conditions,
• Knowledge of gelcoats, fiberglass, polyester resin is strongly desired.
• A minimum of 5 years of value-added selling ideally within the chemical industry.
• Ability to function well in a high-paced and at times stressful environment.
• Clear understanding of customer’s markets that could affect forecast/delivery of plan
• Ability to effectively utilize ALTA forecasting tools
• Excellent interpersonal and customer service skills.
• Bachelor’s degree in Marketing, Sales, Business, Chemistry or related field.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Excellent sales and negotiation skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance