Client Care Representative at Handyman Connection - Toronto in Esquimalt, British Columbia, Canada | CAD23-25 | Kablio
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Client Care Representative
Handyman Connection - Toronto
Offers skilled home improvement, repair and remodeling services through local craftspeople.
Provide customer service, manage office ops, schedules, billing and project coordination.
16 days ago ago
C$23 - C$25
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Esquimalt, British Columbia, Canada
Office Full-Time
Company Size
385 Employees
Service Specialisms
Home Repairs
Home Improvements
Handyman Services
Maintenance
Remodeling
General Contractor
Carpentry
Painting
+16 more
Sector Specialisms
Residential
Commercial
Home Improvement
Home Maintenance
Home Repairs
Role
Description
billing
coordination
scheduling
job tracking
office operations
decision making
Manage multiple priorities in a fast-paced setting
Handle billing, follow-ups, communication, and project coordination
Coordinate schedules, manage job tracking, and support staff and customers
Independently manage day-to-day office operations and make reasonable decisions when supervisors are unavailable
Requirements
customer service
microsoft office
crm
home improvement
3-5 years
independent judgment
Deliver exceptional, friendly customer service
Confident with Microsoft Outlook, Excel, Word, and CRM systems
Experience in home improvement or trades (asset, not required)
Strong verbal and written communication skills
3–5 years experience in customer service, office administration, or call-centre environments (required)
Strong independent judgment, ability to resolve issues without escalation
Benefits
Free food & snacks
Opportunity for advancement
Health insurance
Competitive salary
Vision insurance
Small, professional office with a family-friendly atmosphere
Dental insurance
Wellness resources
Free uniforms
Monday–Friday, traditional business hours
Benefits after the probationary period
Business-casual environment
Comprehensive training and ongoing support
$23.00–$25.00/hour starting wage (depending on experience)
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
$3.8M
Annual company revenue
Generated from home repair and remodeling services across North America.
Over 13,000 Projects
Completed client projects
Accomplished by some local branches since the late 1990s.
A trusted provider of home repair and remodeling services across North America.
Operates as a franchise model with tailored craftsmanship in various services.
Specializes in carpentry, painting, electrical work, plumbing, drywall, deck, and fence construction.
Typical projects include bathroom and basement renovations, as well as flooring and deck installations.
Culture + Values
Approaches work with a deep sense of purpose and commitment.
Believes in delivering craftsmanship that consistently surpasses expectations.
Operates on a foundation of trust, which is crucial to its success.
Values community engagement as a central aspect of its operations and connection-building.
Environment + Sustainability
Inclusion & Diversity
Articles
Handyman Connection Franchise Opportunities
Handyman Services in Toronto
Contact Handyman Connection