Cloud First IT Engineer
Nexien Inc.
mdm administration
advanced troubleshooting
security policies
microsoft 365
technical support
system monitoring
● Administer and configure MDM solutions: Intune for Windows devices, Kandji for macOS devices.
● Troubleshoot and resolve advanced issues related to: macOS (85% of endpoints), Windows (15% of endpoints).
● Collaborate with Tier 1 support and escalate complex issues as needed.
● Implement and enforce security policies, compliance standards, and device configurations.
● Manage and maintain Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive).
● Provide Tier 2/3 technical support for end-user devices and enterprise applications.
● Document processes, configurations, and troubleshooting steps.
● Monitor system health and performance; recommend improvements.
azure
microsoft 365
intune
powershell
bash
5+ years
● 5+ years of experience in IT support or systems administration.
● Scripting skills (PowerShell, Bash) for automation.
● Experience in cloud-first environments.
Job Summary: We are seeking a highly skilled IT Engineer to provide Tier 2/3 service for a modern, cloud-first environment. The ideal candidate will have strong expertise in Azure, Microsoft 365, macOS, and Windows, with hands-on experience managing devices through Intune and Kandji. This role requires a proactive problem-solver who can handle complex technical issues, optimize system performance, and ensure a seamless user experience across platforms.
● Knowledge of security best practices and compliance frameworks.
● Strong knowledge of: Microsoft 365 administration, macOS and Windows troubleshooting.
● Hands-on experience with Intune and/or Kandji.
● Change management with identity and access management (Azure AD/Entra).
● Understanding of network fundamentals (DNS, DHCP, VPN).
● Certifications such as Microsoft Certified: Modern Desktop Administrator, Apple Certified Support Professional, or equivalent.
● Familiarity with Azure AD/Entra ID and conditional access policies.
● Excellent problem-solving and communication skills.
BenefitsPeople also searched
2022 Rank
Inc. 5000 Recognition
The firm was recognized in the Inc. 5000 list in 2022, highlighting its impressive organic growth in IT and smart solutions.
- The firm has rapidly grown into a nationwide tech services provider.
- Its projects span managed services, security infrastructure, AV integration, and smart building automation.
- Stronghold sectors include industrial, energy, infrastructure, and institutional facilities.
- It operates as both a general and specialty contractor, providing hands-on project management and engineering expertise.
- Unusual for a tech firm, it combines robotics and IoT with traditional construction roles on-site.
- Its leadership team has successfully expanded the company from startup roots to a midsize organization with diverse, tech-driven engagements.
- Speed
- Efficiency
- Expertise
- Excellence
- “Whatever challenge we are tackling, Nexien puts you first.”
- “Our team prioritizes clients’ interests and goals while constructing the most practical, efficient, and rewarding strategic solutions.”
2022
Recognized
Recognized as one of the fastest-growing companies by the INC 5000.
2023
Excellence Award
Received the USPAACC Fast 100 Excellence Award for responsible growth-oriented practices.
- Honors corporate social responsibility standards of sustainability and ethical behavior
- Mission includes providing high-quality business solutions through 'innovative technology'
- No publicly stated DEI strategy or gender‑related statistics found
