Electrical Engineer II

Description

• Drive a ‘Design-for-Service’ mindset throughout the design lifecycle, assuring all maintenance activities can be completed safely and with minimal cost.
• Represent service engineering in customer interactions as needed to meet their expectations related to equipment maintenance and support.
• Leverage field experience to provide the ‘voice of service’, defining reliability and service requirements and assisting with the development and validation of new products.
• Travel to customer locations to perform technical functions including system testing, validation, troubleshooting, and repair as required; author incident and problem resolution reports; and collaborate with onsite technicians.
• Develop onboard and remote diagnostic and prognostic capability to monitor system operation, identify emerging problems, and determine root cause and appropriate field response.
• Model the expected service costs associated with corrective maintenance, preventive maintenance and inspections of systems and iterate system design with engineering to assure system reliability and service cost objectives are achieved.
• Lead development and validation of service engineering deliverables during new product development to assure the global services organization and 3rd party partners are prepared to support fielded systems.
• Define maintenance procedures, spares plans, and tools & equipment required to support and service new products.
• Define commissioning procedures for new products in collaboration with product engineering and the commissioning team.
• Lead/assist with root cause analysis and problem resolution efforts using structured methodologies (e.g., Shainin, 8D, DMAIC, etc.) to mitigate customer risks.
• Develop and provide technical training to internal staff members including on-site Service Technicians.
• Develop and maintain expert-level technical product knowledge for new products necessary to start-up, operate, troubleshoot, and maintain systems.

Requirements

• Ability to manage complex projects and multi-task effectively.
• Superior communication skills.
• Ability to travel as needed to carry out duties of the position – 30 to 50%, depending on product development program needs.
• Experience with medium and/or high voltage systems and/or power electronics preferred. System controls (e.g., PLC, embedded) experience a plus.
• Mechanical and electrical system aptitude to understand system operations, diagnose failure modes and causes, and resolve issues.
• Five (5) to ten (10) years of related work experience
• Bachelor’s degree in electrical, mechanical, systems or controls engineering.
• Ability to read and interpret electrical schematics, P&ID drawings, and other related project drawings.
• Proficiency in analyzing engineering data and troubleshooting operational performance.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance