Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Vista Support Analyst for EMCOR Construction Services
Emcor Construction Services
Support and manage Vista ERP tickets, reporting, training, and documentation for EMCOR.
8d ago
$65,000 - $85,000
Junior (1-3 years), Intermediate (4-7 years)
Full Time
McLean, VA
Remote
Company Size
3,000 Employees
Service Specialisms
Construction services
Project Management
Engineering
Design
Consulting
Technical Services
Turnkey
General Contractor
Sector Specialisms
Mechanical Construction
Electrical Construction
Fire Protection
Industrial
Energy Infrastructure
Building Services
Solar
Commercial
Role
What you would be doing
user support
package updates
report management
ticket tracking
user training
content management
- Address and support Level 1 Vista user needs with customer service focused attitude and demeanor
- Work with support & implementation teams to pull together content & publish monthly newsletters with updates to operating companies
- Plan and organize annual in-person user conference
- Work with Vista Support Manager to organize and manage workflow of Vista package changes including assistance with documentation, testing & communication and training to operating companies
- Manage master list of reports, inquiries and notifiers within our packages and keep documentation updated
- Organize content available within internal Teams site to help make it user friendly and easy for operating companies to find resources they need
- Track status of open support tickets and follow up with operating company and internal support on status to make sure issues are properly prioritized and resolved
- Assist with presentations on updates to package reports.
- Address report needs by evaluating whether there are existing package reports that meet the needs or if an operating company specific report is needed & if so be able to scope out and document report needs for report writer
- Assist with planning, coordination and execution of training for end users including monthly user calls to provide training and best practice information
- Coordinate submission of tickets to Trimble when internal ECS support resources are not able to resolve and help follow up on status
- Assist with the initial intake of Vista support team tickets from operating companies and coordinate appropriate team resources to address the needs
What you bring
microsoft office
vista
erp
project management
construction
communication
- Must have strong oral communication, including informative, persuasive, and colloquial speaking skills.
- Proven track record of dependability, reliability, and personal accountability, including working independently under limited supervision.
- Must have strong “people skills” and work well under pressure and strict deadlines.
- Ability to build positive working relationships using effective interpersonal skills, including the ability to read and interpret communication styles of diverse team members who come from a broad spectrum of disciplines.
- Experience in construction industry preferred
- Demonstrated ability to multi-task and efficiently prioritize requests. Experienced and comfortable with meeting high quality standards to prioritize and make sure deadlines are met.
- Strong organizational skills that reflect the ability to prioritize multiple project tasks with excellent attention to detail.
- A self-starter with insight into company goals, product, and project’s needs, implementing strategies, taking on extra tasks, etc. to meet/exceed those goals and needs.
- Ability to travel infrequently as business needs arise. Anticipating travel to be approximately 10% of work time
- At least two years of professional experience in a technology-related or ERP setting, or project management, Vista experience preferred
- Excellent organizational skills and self-directed.
- Experience with reviewing and helping communicate changes to rapidly updating project management software systems.
- Advanced Office computer skills and versatility. Proficiency with Microsoft Word, Excel, and PowerPoint a must.
- Must have strong written/grammatical skills as extensive writing is involved.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Customer Service Jobs in Rockville United StatesProject Coordinator Jobs in Rockville United StatesTechnical Admin Jobs in Rockville United StatesGeneral Admin & Support Jobs in Rockville United StatesIT Admin Jobs in Rockville United StatesIT Support Jobs in Rockville United StatesBusiness Analyst Jobs in Rockville United StatesCustomer Service Jobs in Silver Spring United States
Company
Overview
- Specializes in large-scale mechanical and electrical systems for complex projects.
- Founded with a vision to lead the construction industry and has grown into a key player in the sector.
- Offers integrated solutions, covering everything from pre-construction to final commissioning, with a focus on efficiency and quality.
- Operates across diverse sectors such as industrial facilities, energy plants, and commercial developments.
- Portfolio includes high-profile projects like hospitals, data centers, manufacturing facilities, and large-scale government buildings.
- Known for innovation in automation and control systems, offering cutting-edge technology in every project.
- Reputation for delivering projects on time and within budget, even in high-stakes environments.
- Safety: Protecting the well-being of our employees and everyone involved in our projects is our top priority.
- Integrity: We adhere to the highest standards of ethics, honesty, and transparency in everything we do.
- Collaboration: We work as one team, both internally and with our clients, to achieve the best possible outcomes.
- Customer Focus: We are committed to delivering value, quality, and service that exceeds customer expectations.
- Innovation: We embrace change, continuously improving our processes and technologies to stay at the forefront of the industry.
- Excellence: We strive for the highest standards of quality and performance in every project, big or small.
by 2050
Net Zero Target
Aiming to achieve net-zero carbon emissions across operations.
- Focus on reducing energy consumption through energy-efficient solutions in all projects.
- Incorporating environmentally sustainable materials and technologies into building designs.
- Striving to minimize waste through recycling and reuse initiatives across projects.
- Many projects are designed to meet or exceed standards for LEED certification and other green building criteria.
- Striving to increase the percentage of women in the workforce, particularly in technical and leadership roles.
- Focus on developing a diverse leadership team to reflect the communities we serve.
- Providing programs and initiatives that encourage personal and professional growth for all employees.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio