Ensuring policies and procedures are documented as required
Monitor the deployment of system code changes and provide needed post release assistance to business stakeholders
Ensure on time delivery of software deliverables by actively setting deliverable milestones, managing on time completion of milestones, prioritizing activities and anticipate/escalate potential project delays
Actively escalate system issues to CTS support team and system owners leveraging the JIRA ticketing system
Reporting and tracking of key performance indicators
Lead and facilitate process improvement initiatives driving innovation and improvement by empowering business units to digitize and automate business processes while maintaining necessary oversight and governance (Automation Center of Excellence – Microsoft Power Platform)
Perform User Acceptance Testing in Pre-Production and aid during Production validation
Lead and participate in design reviews of functional requirements and test cases
Assist business stakeholders with day-to-day operational activities, especially related to BI reporting needs and PBI projects
While performing the duties of this job, the employee is regularly required to talk or hear
The employee is frequently required to stand, walk, and sit
Performing quality assurance checks on software, which includes testing and validating the product developed matches customer requirements
Documenting customer requirements, evaluating business process implications, and creation of technical documentation, including specifications, manuals, and plans
Review and verify test evidence and record and track resolution of all defects and system performance issues ensuring adheres to Business Rules and Business Processes
Ensure proper documentation and deliverables are created and maintained for all project work
Ensure system changes follow the requirements outlined in the organization’s Toll Services Agreement (TSA) and Comprehensive Development Agreement (CDA)
Serve as a consultant to business stakeholders to identify system and process workflow defects and enhancement opportunities
Requirements
power platform
sql
ai
bachelor’s
project management
communication
3+ years’ experience working with Microsoft Power Platform specifically Power Apps, Power BI, Power Automate
Occasional travel required, may include air travel
Working knowledge of SQL, JSON and Application Programming Interface (API)
Specific vision abilities required by this job include ability to adjust focus, as necessary to use a computer
Reporting and documentation skills
Must be able to demonstrate computer proficiency, especially with the Microsoft suite of products.
Working knowledge of the concepts of artificial intelligence and previous experience with AI applications a plus
3+ years’ experience in the field of business analysis, project management, or relevant master’s degree
Must be able to multitask, problem solve, and implement innovative processes within a fast-paced environment
3+ years’ experience in the toll industry transaction processing preferred, but not required
Excellent communication skills
Bachelor’s degree in IT, computer science or a related field
Excellent analytical skills with the ability to be creative in driving new ideas and solutions
Advanced Working knowledge of Microsoft Power Platform (Power Apps, Power BI, Power Automate, etc.)
Facilitation skills to effectively lead coworkers through project review, analysis, and brainstorming solutions
Project/Program Management or experience with coordination of multiple teams in a technology systems environment
Ability to interact with colleagues in a self-managed team structure
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Committed to enhancing traffic flow in Dallas through high-quality toll lanes.
Revolutionizing transportation with a focus on fast and reliable travel.
Specializing in constructing and maintaining express lanes to boost mobility and ease congestion.
Setting new standards in toll lane solutions for smoother commutes.
Undertaking intricate infrastructure projects with meticulous attention and engineering prowess.
Partaking in an extensive initiative to modernize regional transportation and improve daily commutes.
Employing advanced toll lane technologies, including real-time traffic monitoring.
Paving the way for future transportation innovation in Texas.