Assistant Property Manager - King's Cross Estate, London
Savills
Global property advisor offering real estate services across residential, commercial, and industrial sectors.
Assist Property Manager, be main contact for occupiers, oversee admin, ESG, finance.
1 months ago ago
£45,000
Junior (1-3 years)
Full Time
London, England, United Kingdom
Onsite
Company Size
7,000 Employees
Service Specialisms
Property Management
Consulting
Valuation
Investment Advisory
Project Management
Building Consultancy
Surveying
Development
Sector Specialisms
Affordable Housing
Education
Energy
Healthcare
Hotels
Industrial & Logistics
Infrastructure & Transport
Leisure
Role
Description
permit system
helpdesk monitoring
service charge
compliance database
esg initiatives
occupier liaison
You will take meeting minutes and ensure that notes are documented to a high standard and actions are completed within a timely manner.
You will support the Property Manager managing finance through the raising of purchase orders, tracking work in progress, and receipting invoices promptly.
You will regularly check the permit system ensuring all permits are signed off or rejected and expired permits are closed.
You will review the helpdesk daily to ensure jobs raised are being actioned and customers updated.
You are an ambassador for King’s Cross and as such you will actively promote recognition for the team, King’s Cross, and the wider business through your exemplary behaviour and standards.
You will support the Property Manager ensuring that the ESG agenda is fully embraced by the team and that they are fully aware of the drivers for change. Promote ESG initiatives with occupiers and service partners where possible.
You will complete at least monthly a review of the service charge budget.
You will develop and maintain a professional understanding and working relationship with appropriate occupier representatives and become the main point of contact with the building at times when the Property Manager is unavailable.
You will proactively monitor the Service Excellent Metrics (SEMs) database and maintain compliance.
Have an understanding of the service charge budgeting process
You will support new team members with induction and other and additional approved training for professional development.
You will escort contractors, insurance inspections, and auditors when required.
You will develop and nurture an effective professional relationship with Service Partners.
You will drive the KCES vision and King’s Cross values, ensuring they are fully integrated into all aspects of service delivery.
You will be responsible for updating compliance document and databases, ensuring upcoming compliance inspections/audits are scheduled and any actions on Datastation are completed within timescales.
You will ensure that the occupier handbooks is up to date and that processes and procedures are adhered to all times.
You will assist the Property Manager with frequent and open communication and the flow of information on relevant building issues with occupiers.
You will support the Property Manager with ensuring that occupiers are aware of their obligations in respect of the building incident and emergency procedures and risk assessments.
Requirements
office 365
customer service
nebosh
communication
contract management
property management
Highly competent administrative skills, including the use of Microsoft Office 365 programmes such as Outlook, Teams, Excel, Word, Sharepoint, Onedrive etc.
Demonstrable experience in customer service
Good understanding of commercial property management.
IOSH managing safely, or NEBOSH General Certificate.
Excellent communication and relationship building skills.
Have knowledge and experience with regard to work permits, occupier fit-outs, and landlord works.
Some experience of contract and contractor management.
You will develop a basic understanding of key building services systems and building fabric.
Basic understanding of building plant equipment, maintenance, and statutory compliance.
Professional, measured approach with a strong work ethic and able to work alone and as a part of a team.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
1855
Year Founded
Established over a century and a half ago, the company has a long-standing legacy.
Headquartered in London, it operates across multiple regions, providing comprehensive real estate services.
Delivers a wide array of services, from managing residential properties to overseeing commercial ventures.
Committed to offering strategic advice, helping clients navigate real estate complexities effectively.
Renowned for deep market understanding and providing solutions tailored to individual client needs.
Involved in significant projects, such as luxury housing developments and urban renewal initiatives.
Exerts expertise across various sectors, including retail, office, industrial, and agricultural properties.
Maintains a reputation for handling major transactions and complex projects with precision.
Culture + Values
Trusted advisers delivering exceptional service with entrepreneurial initiative
Supportive and collaborative ethos enabling people to reach their potential
Meritocratic environment where individual achievement is recognised via rewards and promotion
Balance of professional life with sports, social and charitable activities
Inclusive workplace attracting diverse talent, supporting growth and leadership by example
Commitment to healthy workplaces, healthy lifestyles and mental health awareness
Responsible, fair, safe culture aligned with UN SDGs (Good Health & Well‑being, Gender Equality, Decent Work & Economic Growth)
Environment + Sustainability
72% reduction
Science-Based Scope 1 & 2 Emissions Target
Committed to reducing absolute Scope 1 & 2 emissions by 72% by 2030 compared to 2019 levels.
31.6% reduction
Scope 1 & 2 Emissions Progress
Achieved a 31.6% reduction in Scope 1 & 2 emissions by 2024 compared to 2019 levels.
48% renewable energy
Office Electricity from Renewables
48% of office electricity consumption in 2024 was sourced from renewable energy.
84 Green Building Certifications
Global Green Building Achievement
Earned 84 global Green Building certifications across office spaces.
100,000 acres restored
Natural Capital Restoration
Advised on the restoration and planting of ~100,000 acres of natural capital and 2.8 million trees in the UK.
Net zero for Scope 1 & 2 by 2030 and Scope 3 by 2040
Aligned with nine UN Sustainable Development Goals – notably Affordable & Clean Energy, Climate Action, Responsible Consumption & Production
51.6% reduction in Scope 3 emissions (purchased goods & services, and investments) by 2030 (from 2022)
62% of North American office space with energy‑efficient LED lighting
69 environmental events hosted globally in 2024
UK-specific: 25% year-on-year reduction in GHG emissions and 53% reduction vs 2019 in 2023
Completed >180 carbon audits, 51 single-asset and 7 multi-asset net-zero pathways in food & farming sector
Inclusion & Diversity
84% Diversity
Apprenticeship Programme
Recognized by the Bisnow Rise Initiative for diversity.
37th Rank
Social Mobility Index
Ranked 37th in the 2023 Social Mobility Employer Index, up 63 places from previous year.
86&78 Events
Employee Engagement
86 mental health and 78 D&I events globally in 2024.
84% Diversity
Junior Broker Programme
84% diversity in Savills North America's Junior Broker Development Programme.
Vision driven by three strategic pillars: Attract, Develop, Lead.
Six global employee D&I groups spanning age, disability, ethnicity, gender, LGBTQ+, social mobility with an intersectional focus.
All hiring managers trained in recruitment and unconscious bias best practice.
Savills UK Apprenticeship Programme recognised by Bisnow Rise Initiative for diversity.
Awards: Disability Confident Level 2 Employer; Living Wage Employer; Employers for Carers; D&I progress recognised by Bisnow Rise UK (2023).