Assistant Property Manager - King's Cross Estate, London

Description

• You will take meeting minutes and ensure that notes are documented to a high standard and actions are completed within a timely manner.
• You will support the Property Manager managing finance through the raising of purchase orders, tracking work in progress, and receipting invoices promptly.
• You will regularly check the permit system ensuring all permits are signed off or rejected and expired permits are closed.
• You will review the helpdesk daily to ensure jobs raised are being actioned and customers updated.
• You are an ambassador for King’s Cross and as such you will actively promote recognition for the team, King’s Cross, and the wider business through your exemplary behaviour and standards.
• You will support the Property Manager ensuring that the ESG agenda is fully embraced by the team and that they are fully aware of the drivers for change. Promote ESG initiatives with occupiers and service partners where possible.
• You will complete at least monthly a review of the service charge budget.
• You will develop and maintain a professional understanding and working relationship with appropriate occupier representatives and become the main point of contact with the building at times when the Property Manager is unavailable.
• You will proactively monitor the Service Excellent Metrics (SEMs) database and maintain compliance.
• Have an understanding of the service charge budgeting process
• You will support new team members with induction and other and additional approved training for professional development.
• You will escort contractors, insurance inspections, and auditors when required.
• You will develop and nurture an effective professional relationship with Service Partners.
• You will drive the KCES vision and King’s Cross values, ensuring they are fully integrated into all aspects of service delivery.
• You will be responsible for updating compliance document and databases, ensuring upcoming compliance inspections/audits are scheduled and any actions on Datastation are completed within timescales.
• You will ensure that the occupier handbooks is up to date and that processes and procedures are adhered to all times.
• You will assist the Property Manager with frequent and open communication and the flow of information on relevant building issues with occupiers.
• You will support the Property Manager with ensuring that occupiers are aware of their obligations in respect of the building incident and emergency procedures and risk assessments.

Requirements

• Highly competent administrative skills, including the use of Microsoft Office 365 programmes such as Outlook, Teams, Excel, Word, Sharepoint, Onedrive etc.
• Demonstrable experience in customer service
• Good understanding of commercial property management.
• IOSH managing safely, or NEBOSH General Certificate.
• Excellent communication and relationship building skills.
• Have knowledge and experience with regard to work permits, occupier fit-outs, and landlord works.
• Some experience of contract and contractor management.
• You will develop a basic understanding of key building services systems and building fabric.
• Basic understanding of building plant equipment, maintenance, and statutory compliance.
• Professional, measured approach with a strong work ethic and able to work alone and as a part of a team.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance