Assistant Community Manager

Overview

Assist with leasing, marketing, compliance, and administration for an apartment community.

Key Responsibilities

• lease processing
• rent collection
• work orders
• digital advertising
• resident retention
• emergency reporting

Tasks

-Report accidents and emergency situations to the Community Manager immediately. -Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists. -Work effectively with staff, residents, applicants and visitors. -May be required to assist at other Conifer locations as needed -Assist other members of the property team as directed or needed. -Assist with maintaining property social media pages. -Receive and process service requests. -Adhere to all Company personnel directives as per the manual of policies and procedures. -Perform Emergency on-call duties as required or assigned. -Assist with marketing apartments through various digital advertising platforms and regular community outreach. -Prepare, process and sign all leases and related forms for all units. -Perform move in inspections and generate applicable work orders as required. -Complete regular and special reports and duties as directed by Community Manager. -Collect rents and handle delinquent accounts in a timely and efficient manner. -Create and execute resident retention events and new prospect events to help drive traffic to the property. -Perform administration tasks such as follow up on resident and prospect emails, process invoices, process rent checks, etc. -Ensure that residents are provided with a clean well-maintained community. Perform any necessary touch up cleaning that may be needed when you first arrive (all common areas, entry and model). -Support/back up the Community Manager when needed. -Work with maintenance team to communicate daily work orders, turn over instruction and regular property maintenance. -Work closely with resident prospects – provide apartment tours.

Requirements

• ms office
• yardi
• bookkeeping
• compliance
• customer service
• problem solving

What You Bring

-Ability to exercise good business professionalism and business judgment at all times. -Strong organizational, time management, and multi-tasking skills -Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives. -Prior office support/clerical experience needed; ability to keep accurate records. -Minimum 1-3+ year’s prior experience in apartment housing with affordable housing/Tax Credit, RD, HUD programs a plus. -Prior leasing, marketing, event planning, customer service experience helpful, with ability to provide residents and prospects with excellent customer service. -Compliance experience (LIHTC, HUD-Section 8, other) preferred or willing to train. -Strong MSOffice skills (Word, Excel, PowerPoint, Outlook). -Physical attendance at assigned work location during scheduled hours is essential. -Flexibility – able to prioritize projects and adapt work projects quickly when needed. -effective problem-solving skills. -Some accounting/bookkeeping experience or math aptitude needed to assist with rent reporting, collections, variances. -Demonstrated excellent written/oral communication skills. -Excellent interpersonal and customer service skills. -Yardi, Boston Post or other property management, housing software experience helpful or will train. -ability to meet all required deadlines. -Able to work both independently and a team.

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Benefits

-40 Hour per Week

About Conifer Realty

-Founded with a vision to provide high-quality, affordable housing and mixed-use developments. -Develops, finances, owns, and operates residential and commercial properties across the country. -A key player in urban revitalization and the creation of sustainable, vibrant communities. -Experienced in multifamily housing projects, with a focus on enhancing community living. -Specializes in tax-credit financing, bringing innovative funding solutions to housing projects. -Continues to grow through strategic partnerships and a commitment to long-term property management.

Sector Specialisms