Head of Passive Fire

Manage performance across the team to ensure the achievement of service delivery targets in line with Service Level Agreements

Set clear objectives for your team members providing regular feedback on performance.

Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products

Managing Risk

Act as expert for operational and regulation risks which may impact all operations.

Responsible to ensure BM Trada re-certification bi-annual audits are successfully completed

Provide commercial leadership to your teams to encourage a holistic approach to total care of customers

Conduction Risk Assessments and Method Statements, compiling reports in line with H&S requirements

Liaising with all the National Operations Managers s to ensure operations and delivery is in line with the framework set.

Responsible for the management of P&L and forecasting for the department

Set a framework for the business H&S strategy and implementation

Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and lead a team where service is central to good performance.

Responsible for the management of the Fire Door Manufacturing

The purpose of this role is to be a key contributor to the success of the business and as part of the senior leadership team for Fire you will provide leadership to the Passive function. You will have responsibility for the operational delivery of Installations, PPM and reactive workload. You will be required to support the business within the BM Trada re-certifications audit bi-annually and will be responsible for processes and people ensuring your function plays its part in delivery of the Business Plan Objectives.

Contribute to improving the compliance capability across the business, ensuring quality training and development tools are available to embed this competence across the business.

To provide audits plans and reporting Managing Health & Safety

To develop new systems and procedures to constantly improve efficiency and effective service.

To liaise with other Leaders on business initiatives and objectives to achieve business goals

Responsibility for reporting to your line manager any risk which may impact the business.

To provide oversight in co-ordinating work including assessment of labour requirements, plans and materials

Address any training and development needs and ensure teams have a personal development plan.

Ensuring a rigorous audit process is in place to conduct systematic reviews and risk assessments

Build long term and sustainable customer relationships whilst maintaining the highest standard of presentation, integrity and customer support

As part of the leadership team to contribute to the strategic and business planning process

Manage any employee relations issues in line with the policies set out by the business

Responsible for ensuring successful timely delivery of all Installation, PPM and Reactive workload within the passive department

To provide reporting on service levels, issues, and plan for any gaps

To set clearly defined service level agreements for your function

Ensuring all work delivered confirms to the relevant legislation and to the highest standard

Managing the supply chain and logistics associated with your function

Previously BM Trada Appointed Perso

Knowledge of all Microsoft office applications

A successful track record in the compliance arena

Previous track record of dealing with clients and rolling high volume installations

Ability to work as part of a team

Problem solving skills

Leadership skills, managing others, coaching, mentoring

Strong analytical skills

Excellent Communication Skills

Experience of managing a business P&L and managing budgets.

Advanced level of customer services

IOSH Managing Safely

Organisations skills

Experience of managing remote workforces

Attention to detail

Decision making skills

CSCS Card

Previous track record of managing teams in the Commercial Fire Industry

Passive Fire Technical Skillset