Resident Services Coordinator

Description

• Coordinate and implement programs and services that meet the needs of the residents both directly and through partnerships according to Linc Housing’s Resident Services model
• Report monthly activities and expenditures, prepare written reports and correspondence on program impact, and update data systems as needed
• Promote and educate on financial stability, housing stability and healthy community integration which may be accomplished through collaboration with property management, field staff and third-party providers
• Provide supportive services to include benefits counseling and advocacy, mental health care and support for physical health care as well as substance abuse services.
• Design, market, and provide programs and services that promote good physical and mental health, positive social development, and strong academic performance for residents of all ages
• Represent Linc Housing at local collaborative networks, be present for events, greeting residents, and working with parents, seniors, and children
• Oversee work performance of interns and volunteers as identified for specific sites; provide training as needed to deliver services and resolve issues.
• Provide services to residents operating under an effective service delivery philosophy and uses a core set of principles to drive an approach that provides flexible services and support to all residents
• Contact and provide referrals to outside agencies
• Work in collaborative and productive partnerships with staff, property managers, third party providers and residents to implement programs and services
• Engage in a community assessment process, including surveying residents and identifying community assets and partners
• While performing the duties of this job, the employee may be required to stand, walk, reach with arms and hands, climb stairs, stoop, kneel, and sit and use a keyboard

Requirements

• Work is performed in an office environment and in the community, under pressure and requires the ability to quickly adjust to changing priorities and demands
• Travel by various modes of private and commercial transportation within the region may be required
• May be required to lift up to 10 pounds

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance