Experienced Customer Care Representative

Description

Requirements

This full-time on-site position as an Experienced Customer Care Representative is located in the Atlanta Metro. The representative will handle customer inquiries, provide solutions, and ensure high levels of customer satisfaction. Key responsibilities includem anaging client interactions, proactively addressing concerns, ensuring timely resolution, and maintaining accurate service records. The role involves cross functional team collaboration to deliver outstanding customer delight and upholding the company's commitment to excellence in customer support.

• Experience in the homebuilding or construction industry is preferred
• High school diploma or equivalent required; a bachelor’s degree or relevant certifications are a plus
• Excellent verbal and written communication abilities for interacting with diverse customers and teams
• Organizational and time-management skills to handle multiple tasks and prioritize effectively
• Proven customer service and problem-solving skills, with experience in customer care or support roles
• Ability to work collaboratively, resolve conflicts, and maintain a positive attitude under pressure

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance