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Senior Community Manager- The Bixby & Harlow Navy Yard
Franklin Group
Oversee operational and financial aspects of a community, meeting company goals in areas such as personnel management, leasing, collections, and maintenance.
16d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Washington, DC
Onsite
Company Size
700 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Property Development
Design
Turnkey
Sector Specialisms
Luxury Residential
Senior Housing
Affordable Housing
Multifamily Rental Residences
Role
What you would be doing
direct supervision
resident retention
financial management
osha compliance
rent collection
inventory management
- Direct supervision of the office staff and maintenance supervisor. Indirect supervision of maintenance operations including maintenance technicians, grounds and housekeeping.
- Responsible for implementing, designing and maintaining a resident retention program, i.e., resident referral program or social activities.
- Responsible for the interviewing, hiring and on-boarding all community team members. Order maintenance uniforms and ID badges.
- Operating the community within the financial guidelines and approved budget.
- Responsible for reporting any unusual extraordinary circumstances regarding the residents or the community.
- Responsible for generating and analyzing various reports, i.e., Leasing Trends, Financial Performance and Projections and Occupancy Verifications.
- Responsible for ensuring that all personnel in all departments operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
- Responsible for ensuring a professional appearance and behavior at all times for self and community team members.
- Ensure rents are collected when due, and monies are posted in a timely manner. Issue 5-day notices (Pay or Quits) and evictions.
- Approve and submit all invoices for payment through Nexus.
- Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the office staff.
- Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of the Company ensuring that all personnel in all departments are operating within those regulations.
- Responsible for ensuring that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner.
- Responsible for the leasing of the community through supervision of the office and leasing personnel ensuring that all sales techniques and methods required by the company are being used effectively and in a professional manner.
- Perform physical inspections of the community and verify condition of vacant apartments. Coordinate with maintenance staff to ensure timely recondition of apartments after move-out.
What you bring
fair housing laws
- Required to work one weekend a month. Preferably the first weekend of the month.
- Knowledge of Fair Housing Laws.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- fair housing must be completed within 1 day of hire.
- preventing sexual harassment, workplace harassment and drug free workplace courses must be completed within 7 days of hire.
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Company
Overview
2013 Founded
Founded in 2013
The company began with a focus on multifamily real estate and has significantly expanded since its inception.
40+ Communities
Completed Developments
The company's development arm has successfully completed over 40 communities across various housing types.
$1B Assets
Under Management
The company reached a milestone of managing over $1 billion in assets by 2016.
- Supported by veteran leadership, its development arm has completed over 40 communities—spanning luxury, affordable, and senior living projects across multiple East-Coast states.
- The company raises capital, partners with local governments on low-income housing tax credit projects, and creates vibrant mixed-income apartment communities.
- Its management division oversees thousands of apartment homes with an owner-operator mindset, delivering hands-on, resident-focused property services.
- Notably, FG marries innovation with community building—its developments often feature engaging amenities, on-site cameras for transparency, and design tailored to enrich local neighborhoods.
- We are driven by passion and accountability.
- We encourage innovation and aim to deliver the highest quality in everything we do.
- We are focused on building strong, lasting relationships with our clients.
- We value teamwork and collaboration in all our endeavors.
- Integrity and transparency guide our decision-making process.
Net Zero 2050
Target Year
Commitment to achieving net zero emissions by 2050.
40% Landfill Reduction
Waste Reduction Success
Decrease in landfill contributions over 5 years.
25% Water Usage Reduction
Water Conservation Goal
Target to reduce water usage over the next 5 years.
- Energy-efficient practices implemented across all operations.
- Actively investing in renewable energy sources for facilities.
45% Leaders
Female Representation
Women make up a significant portion of leadership roles.
20% Growth
Leadership Diversity Target
The company aims to increase underrepresented groups in leadership roles over a set timeframe.
50% Minority
Employee Diversity
More than half of employees identify as part of a minority group.
- We are committed to creating a diverse and inclusive workplace where all employees feel valued.
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