Operations Director

Description

• Provide clear objectives, evaluate performance, and conduct interim and annual performance reviews.
• Recruit, hire, train, and counsel direct reports, including Facility Managers, Facility Techs, and support staff.
• Oversee the condition and maintenance programs of key asset systems, including HVAC, electrical, plumbing, building automation, fire control, and utility metering systems.
• Coordinate the day-to-day activities of maintenance, repair, and risk management for the center.
• Monitor on-site tenant construction for compliance with approved plans and perform punch lists for Tenant Coordination.
• Plan, assign, and direct work while ensuring compliance with company personnel policies and applicable laws.
• Serve as the technical expert for complex building issues and design new ways to improve systems to minimize energy consumption.
• Lead the implementation of annual operating budgets and capital expenditures, ensuring execution within guidelines.
• Ensure compliance with AIA, Building Codes, OSHA standards, and regulatory guidelines to maintain a safe working environment.
• Interface with the Marketing Director to coordinate facilities personnel for the setup and teardown of marketing signs and events.
• Work proactively with tenant architects and contractors to ensure timely construction schedules and openings.
• Ensure tenant compliance with lease requirements regarding maintenance, hours of operation, and care of premises.
• Manage third-party vendors by obtaining RFPs/bids, drafting contracts, coding bills, and monitoring contractor performance.
• Maintain financial responsibility for controlling CAM costs within the approved budget and work to improve net income.
• Review the General Ledger for accuracy and maintain the integrity of approved budget line items and year-end accruals.
• Implement preventive maintenance programs to enhance property value, ensure effective cost control, and identify problem areas proactively.

Requirements

• Required Experience: 5+ years of related field experience.
• Must be able to communicate effectively (oral and written) with tenants, vendors, employees, managers, and local government.
• Required: HVAC experience is required.
• Required: Thorough knowledge of construction, facilities operations, security, and housekeeping functions.
• Must possess strong analytical, organizational, and time management skills.
• Must be able to handle multiple projects simultaneously in a fast-paced environment.
• Required: Ability to safely operate forklifts, aerial lifts, and all types of power tools.
• Must demonstrate a creative and innovative approach to problem-solving.
• Required Management: Minimum of 2–3 years of management experience.
• Must be comfortable working on roofs and in close/cramped spaces such as attics, basements, and crawl spaces.
• Required Education: A Bachelor’s degree from a four-year college or university, or relevant experience.
• Must be able to frequently lift a minimum of 50 lbs.
• Preferred: Possession of appropriate licenses/permits for trade (e.g., Journeyman, Master Electrician, or City Licenses).
• Must be able to crouch, reach, stoop, climb, and balance to install or move equipment.
• Must be able to stand and walk for up to 8 hours a day, including working outdoors in varying weather conditions.
• Required: Proficiency in PC applications, including Excel, MS Word, and PowerPoint.

Benefits

• 401k: With a company match of 50% on the first 5% of your contributions.
• Paid Time Off (PTO): 15 days of PTO are accrued from your first full pay period.
• Paid Holidays: You will receive 10 paid holidays per year, plus a paid birthday.
• Paid Leave: Up to 4 weeks of paid maternity leave and 2 weeks of paid paternity leave.
• Disability & Life Insurance: Employer-paid short-term/long-term disability and life & AD&D insurance.
• Medical, Dental, & Vision: Coverage through United Healthcare.

Training + Development

Interview process

Visa Sponsorship

Security clearance