Retrofit Operations Manager

Company logo
Surefire Management Services
Surefire Management Services delivers expert project management, cost management, and consultancy across various sectors.
Lead operational delivery and compliance of retrofit projects across multiple sites.
8 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Walsall, England, United Kingdom
Hybrid
Company Size
50 Employees
Service Specialisms
Project Management
Consulting
Engineering
Property Development
Design
Technical Services
Turnkey
Sector Specialisms
Private Sector
Large Blue Chip Corporate National clients
Major FM companies
National Retail
Logistics
Rail
Net-zero retrofit
Energy Efficiency
Role
What you would be doing
standards compliance
site audits
program management
project delivery
reporting
client relations
  • Ensure adherence to PAS 2030/2035, TrustMark, and MCS standards across all measures.
  • Manage site audits, quality checks, and evidence submissions for TrustMark lodgement.
  • Oversee Site Managers, Supervisors, and Retrofit Coordinators to ensure safe, compliant, and efficient delivery.
  • Manage programme performance against time, cost, and quality KPIs.
  • Lead the operational delivery of PAS-compliant retrofit projects across multiple sites.
  • Oversee pre-starts, progress reviews, and final handovers with clients and residents.
  • Build strong relationships with clients, framework partners, and internal teams to ensure collaborative delivery.
  • Support the Construction Director with reporting, risk management, and operational improvement initiatives.
  • Coordinate with Retrofit Professionals (Assessors, Designers, Coordinators) to maintain compliance.
What you bring
smsts
nvq level 5
health safety
sharepoint
site management
pas 2030
  • SMSTS or IOSH Managing Safely.
  • NVQ Level 5 (or equivalent) in Construction / Energy Efficiency.
  • Excellent understanding of Health & Safety (CDM 2015, Building Safety Act, ISO systems).
  • Full UK Driving Licence.
  • Experience managing multiple sites, teams, and subcontractors.
  • Competent using project management tools and digital evidence systems (e.g., SharePoint, Monday, Locarla).
  • Strong communication and stakeholder management skills.
  • Strong operational and compliance background in social housing retrofit or decarbonisation.
  • Proven experience managing PAS 2030/2035 or retrofit/energy efficiency projects.
  • Retrofit Coordinator (Level 5) or equivalent PAS knowledge.
Benefits
  • Other benefits such as 24/7 Employee Assistance Programme, life assurance, gym discounts, cycle-to-work scheme, car lease scheme, employee discounts and e-vouchers
  • Supportive and collaborative working culture focused on quality and compliance
  • Ongoing training and professional development (PAS 2035 / Retrofit Academy)
  • Opportunity to lead large-scale, high-impact decarbonisation projects
  • Company pension scheme
  • Access to a wide range of high-quality refurbished tech at discounted prices through our benefits platform
Training + Development
Information not given or found
Company
Overview
  • Founded with a vision to provide expert project management services, specializing in delivering complex projects on time and within budget.
  • With deep industry knowledge and experience, offers a full suite of services, from project management to cost consultancy, tailored to each client's needs.
  • Has worked on a range of high-profile projects in sectors like industrial, residential, energy, and infrastructure, consistently exceeding client expectations.
  • Expertise spans across diverse markets, including infrastructure, energy, and residential buildings, where they have made a significant impact.
  • Known for a detail-oriented approach, committed to providing results-driven solutions, ensuring quality and efficiency at every project stage.
  • With a reputation for professionalism, has become a trusted partner for many major developers and contractors, handling some of the most challenging projects in the industry.
Culture + Values
Environment + Sustainability
Inclusion & Diversity
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Retrofit Operations Manager at Surefire Management Services in Walsall, England, United Kingdom