Community Association Manager

Description

• Travel to client associations in order to attend board meetings, perform inspections, conduct walk-throughs and attend community events as needed and per the management agreement.
• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Coordinate and/or oversee inspection of building facilities and/or common area, and arrange appropriate follow up actions as required.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Perform/direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Partner with multiple stakeholders, for example assistant community managers, vendors, peers, clients.
• Oversee Associa staff as contract provides.
• Update homeowner and association information in C3 and shared files.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Manage routine and special project vendors including procurement as well as performance evaluation as contracted.
• Oversee the AP process in accordance with Associa home office processes and procedures.
• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Oversee ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary.
• Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Prepare agendas, update management reports, and compile documents and copies for Board meeting packages.
• Maintain unit and contract files relating to the operations of the Association.

Requirements

• Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team.
• Ability to keep workspaces organized and maintained.
• Proficiency in conflict resolution techniques.
• Time management and time critical prioritization skills.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Must be able to communicate effectively and professionally on phone, email, and in-person.
• Knowledge of communities/property/real estate and homeowners associations.
• Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
• Self-motivated, proactive, detail oriented and a team player.
• Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.).
• Must be able to operate general office equipment (copier, fax, phone systems, etc.)
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Must be able to prioritize, manage time, and meet deadlines.
• Bachelor's Degree preferred
• Ability to interpret verbal and/or written instructions at a proficient level.
• Must be able to work effectively with others in person and in group setting
• Professional customer service skills.
• Community Association Experience required
• Knowledge of company policies, procedures, and forms

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance