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Resident Services Coordinator (Fort Campbell)
Winncompanies
Awardāwinning developer and manager of affordable, mixedāuse housing communities
Coordinate resident services, move-ins/outs, community standards, and events
10d ago
Junior (1-3 years)
Full Time
Fort Campbell North, KY
Onsite
Company Size
1,683 Employees
Service Specialisms
Asset Management
Development & Construction Management
Property Management Consulting
Renewable Energy & Sustainability Initiatives
Underwriting and Due Diligence Services
Military Housing Services
Adaptive Reuse of Historic Buildings
Sector Specialisms
Residential
Affordable Housing
Military Housing
Multifamily
Luxury Housing
Mixed-Use
Commercial
Retail
Role
What you would be doing
home inspections
crm management
moveāin
property upkeep
event coordination
lease docs
Assist in the inspections of vacant homes and takes appropriate action to prepare the for rent-ready status.
Responsible for completing customer relationship management requirements for the Resident Journey program.
Answer resident questions and assists in resolving resident complaints.
Administer move-in paperwork and home inspections with residents.
Develop and maintain strong resident relations.
Responsible for monitoring curb appeal throughout the community and office and maintaining the cleanliness, housekeeping and general appearance of the office, amenities, models and common areas of the property including trash pick up and enforcing community standards.
Actively participate in organization and execution of company-sponsored resident events including social events, educational classes and community programs.
Provide administrative support at the community center.
Conduct neighborhood tours and home showings for qualified potential residents.
Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures.
Conduct move out assessments with departing residents and assess any charge for damages.
Provide high standard of customer service to residents through a prompt and courteous response to all inquiries.
What you bring
yardi
microsoft office
property mgmt
associate degree
driver's license
customer service
Experience with Yardi or RealPage property management software.
Ability to manage multiple assignments and tasks.
A valid driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Experience in property management.
Solid organizational and administrative skills.
Excellent customer service skills.
Experience with computer systems such as Microsoft Office Suite.
Ability to work with a diverse group of people and personalities.
Less than 1 year of relevant work experience.
High school diploma or GED equivalent.
This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.
Associate's degree in a business-related field.
Benefits
Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
Flexible and/or Hybrid schedules are available for certain roles
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
Various Comprehensive Medical, Dental, & Vision plan options
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