Management Analyst
Cai
Analyze Medicaid workflows and support daily operations for efficient case management.
8 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Newark, DE
Onsite
Company Size
9,000 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Project Management
Turnkey
Sector Specialisms
Local Government
State Government
Municipalities
Corporate Enterprises
Healthcare
Financial Technology
Transportation Authority
Public Sector
Role
What you would be doing
inquiry systems
eligibility system
digital files
case transfer
medicaid renewal
metrics reporting
- Access available computer inquiry systems to obtain necessary verifications
- Learn, understand, and follow Federal and State laws, Federal and State Medicaid laws, rules, regulations, standards, and State Policies related to programs of public assistance
- Perform added case management responsibilities as needed
- Document all case management details using eligibility system
- Attend one on ones and staff meetings to stay informed about processes and procedures
- Work closely with the client to securely collect application documents via digital files (pdf, jpg, etc.)
- Follow all CAI and State Security requirements
- Transfer cases to the appropriate pool accordingly
- Speak to clients and transfer their call appropriately
- Obtain Medicaid renewals from the client system and disperse work amongst team daily
- Keep track of all metrics for the month and present to leadership
What you bring
microsoft office
high school
data entry
customer service
financial analysis
medicaid
- Ability to problem solve.
- Ability to remain seated for extended periods and work in a stationary position at a desk
- One year customer service experience
- Outstanding organization skills with strong attention to detail
- Strong written and Bilingual communication skills
- Fluent in English
- Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
- Ability to work 100% onsite
- Transportation to/from office, dependable and on-time
- Ability to analyze financial calculations.
- High school diploma or equivalent
- Index verifications as necessary
- Strong written and verbal communication skills
- One year data entry experience
- Be available to work a minimum of a Saturday a month, if necessary
- Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
- Strong proficiency with Microsoft Office Suite
- Knowledge of Medicaid or Public Programs of Assistance eligibility
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
$1.3B Revenue
Annual Revenue
Generates $1.3 billion in annual revenue, reflecting consistent growth over four decades.
Four Decades
Years in Operation
Operates for over 40 years, demonstrating long-term stability and growth.
- Applies expertise in IT services and consulting to modernize legacy systems and secure infrastructure.
- Portfolio includes application development, managed services, AI-driven data analytics, and cybersecurity.
- Typically handles public-sector digital transformation and commercial IT modernization efforts.
- Recognized as a top employer and leader in application modernization services.
- Innovative mindset: Embrace new ideas and technologies to deliver the best solutions.
- Collaboration: Work together, fostering teamwork across all levels.
- Customer-focused: Understand and exceed customer expectations with tailored solutions.
- Integrity: Operate with transparency, honesty, and respect.
- Continuous improvement: Always strive to grow, learn, and adapt to new challenges.
2040
Net-zero commitment
This refers to the company's objective of achieving net-zero emissions by the year 2040. The goal represents a significant environmental commitment to reducing carbon impact.
- Focuses on reducing energy consumption and improving efficiency across all operations.
- Implements sustainability practices in supply chain management, emphasizing environmentally responsible sourcing.
- Promotes green technologies and eco-friendly solutions for clients, integrating sustainability into their offerings.
40% by 2025
Gender Diversity Goal
Aim to achieve 40% female representation in leadership roles by 2025.
- Track and report gender ratios regularly to ensure transparency in progress towards diversity goals.
- Prioritizes diversity through recruitment and leadership development programs.
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