Description
lease processing
resident communication
community tours
showcase cleaning
retention activities
team collaboration
As the Leasing Consultant, you have the opportunity to play a pivotal role in shaping our residents' experience by guiding them through the leasing and renting process with professionalism and enthusiasm. You'll be at the forefront of creating and maintaining a welcoming environment, showcasing our community’s unique features, and helping prospective residents find their next apartment home.
- Provide exceptional service to current residents regarding leases, maintenance, engagement, and inquiries
- Maintain effective communication via email, phone, social media, and in‑person interactions per Mission Rock standards
- Lease and pre‑lease apartment homes while ensuring compliance with lease requirements
- Conduct community tours in diverse weather conditions
- Ensure apartments and community areas are clean and ready for showcase daily
- Preserve a neat office/clubhouse environment, including tasks like vacuuming and window cleaning
- Assist with resident retention activities, parties, and lease renewals
- Collaborate with fellow team members
Requirements
customer service
microsoft suite
high school
property management
fair housing
solution‑oriented
- Strong customer service and communication skills with a willingness to go the extra mile
- Strong organizational and time‑management abilities
- Enthusiasm to empathize, collaborate, and engage with others
- 1–2 years of customer service or sales experience
- Adherence to Fair Housing best practices
- Basic computer proficiency, including Microsoft Suite
- Solution‑oriented mindset
- Property management experience preferred
- High school diploma or equivalent
Benefits
Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values through team member training, support, and career pathing, believing this positively impacts both residents and team members.
Compensation includes pay and so much more here at Mission Rock. We offer a range of benefits such as career advancement opportunities, bonus potential, paid holidays, vacation accrual, housing discounts, retirement matching, comprehensive insurance plans, and various flexible spending and voluntary benefits.
- Career advancement and learning opportunities
- Bonus opportunity
- 13 paid holidays, including a Personal Wellness Day & Volunteer Day
- Accrue sick time each year plus ten days (80 hours) of vacation time the first year, increasing up to 15 days (120 hours) in the second year
- Housing discount opportunity
- 401(k) with company match
- Medical, dental, and vision insurance plans
- Employer-sponsored short‑term & long‑term disability plans
- Company‑paid life insurance
- Health savings account with employer contribution
- Flexible spending account
- Voluntary benefits
- Employee Assistance Program (EAP)
Training + Development
Information not given or found
