Customer Service Advisor -Yard at Jewson in North Shields, England, United Kingdom | Kablio

Jewson

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Customer Service Advisor -Yard

Jewson

Building materials supplier offering a wide range of products for construction projects.

Provide customer service, sales, and yard duties while maintaining standards and cross‑selling.

7 days ago ago

Junior (1-3 years), Entry-level

Full Time

North Shields, England, United Kingdom

Onsite

Company Size

6,000 Employees

Service Specialisms

Project estimating

Tool hire

Brick and timber specialist

Kitchen and bathroom showrooms

Sector Specialisms

Industrial

Energy

Infrastructure

Buildings

Residential

Commercial

Water Resources

Heavy Civil

Role

Description

machinery ops

product knowledge

cross‑selling

customer service

facility upkeep

Acknowledge every customer, ascertain their needs and wow them with quick and efficient service
Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles
Continually develop your knowledge of core and specialist product lines to meet customer needs
Support business initiatives to increase sales, margin & service as required
Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs
Provide advice on products and services with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire
Maintain excellent standards across the yard, counter and shop floor

Requirements

pricing

communication

Understand our approach to pricing and be able to communicate credible prices

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

170 years

Company History

Operational and evolving in the UK market for a significant period.

With a vast network of branches across the country, serves a wide range of construction projects.
Offers an extensive product portfolio, ranging from timber and plumbing supplies to building materials and tools.
Specializes in sectors such as residential, commercial, industrial, infrastructure, and energy.
Known for providing tailored solutions with a focus on quality and service.
A trusted partner, having supplied products to iconic buildings and landmark projects.
Prides itself on expert knowledge across its materials, helping clients choose the right products.

Culture + Values

Safety is a top priority
Customer satisfaction is a focus
Committed to continuous improvement
A team-driven business
Act with integrity
Passionate about providing sustainable solutions

Environment + Sustainability

Net zero by 2050

Carbon Emission Target

Achieving net zero carbon emissions by a significant future date, marking a commitment to sustainability and climate action.

Over 90%

Responsibly Sourced Products

A substantial majority of products are sourced responsibly, reflecting a dedication to ethical and sustainable practices.

Aiming to reduce carbon emissions in supply chain operations
Committed to supporting circular economy principles, including waste reduction and recycling
Promoting sustainable building materials and energy-efficient solutions

Inclusion & Diversity

26% Leadership Roles

Women in Leadership

Reflects the proportion of women in leadership positions within the company, highlighting gender representation at senior levels.

Jewson has a comprehensive diversity and inclusion strategy to create a fair and inclusive workplace for all employees.
The company actively pursues attracting diverse talent through strategic partnerships and innovative recruitment methods.

Articles

Jewson on Wikipedia

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