Porter

Description

• Maintain cleanliness, functionality, and readiness of spaces.
• Escalate any incidents or concerns promptly and accurately.
• Handle locker requests for setting and resetting combination locks.
• Respond flexibly to daily operational needs and incoming work orders.
• Escort contractors and subcontractors around the site as required.
• Clean and clear external areas of the building including entrances, pathways, and outdoor communal spaces.
• De-escalate situations calmly; refer conflict management to appropriate personnel.
• Assist with general porter duties across the site as needed.
• Maintain awareness of health and safety legislation and ensure compliance at all times.
• Oversee setup and pack-down of meeting rooms and event spaces according to booking schedules.
• Ensure all visitors comply with site safety and security protocols.
• Communicate effectively to ensure smooth coordination and service delivery.
• Ensure these areas are safe, tidy, and presentable at all times.
• Provide professional, patient, and courteous service both face-to-face and over the phone.
• Liaise with the room bookings team to ensure timely and accurate arrangements.
• Conduct regular on-site walk rounds to identify hazards, challenges, or issues related to the building, furniture, or fabric.
• Work collaboratively with other regional supply chain partners to support site operations and resolve issues efficiently.
• Handle queries and requests with a helpful and solution-focused approach.
• Report all findings to the line manager and/or helpdesk to ensure appropriate allocation to the correct regional supply chain partner.

Requirements

• Experience in event or room setup coordination.
• Basic understanding of health and safety and compliance procedures.
• Ability to work independently and as part of a team.
• Physically fit and able to carry out manual tasks.
• Previous experience in a facilities, hospitality, or customer service role.
• Strong interpersonal and communication skills.
• Familiarity with booking systems or facilities management software.
• Flexible and adaptable to changing priorities.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance