Performance & Compliance Process Analyst

Description

• Gather requirements for new data submissions and reports, designing and implementing new processes to support these needs
• Ensure teams have the appropriate training, documentation, and tools to effectively follow and maintain processes
• Coordinate data and reporting outputs such as Environmental Information Requests (EIRs), Annual Performance Reports (APR), and other regulatory returns
• Map and document processes for data and reporting outputs across wastewater services, including storm and emergency overflows, flow (FFT and DWF), treatment, pollutions, sewer flooding, UV, and blockages
• Monitor and report on the effectiveness of existing processes, identifying opportunities for improvement and efficiency
• Maintain and update documentation within the MCERTS quality management system

Requirements

• Experience in process mapping, data governance, or business process improvement
• Strong analytical and problem-solving skills with a keen eye for detail
• Understanding of wastewater operations, environmental data, or regulatory reporting (desirable)
• Proficiency in data management tools and documentation systems
• Excellent communication and stakeholder management skills, with the ability to work collaboratively across multiple teams
• Organised, proactive, and able to manage multiple priorities effectively

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance