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Process Specialist II
Mitsubishi Power Americas
The Process Specialist II is responsible for creating and maintaining non-technical and technical documentation, managing processes and procedures, providing frame knowledge and support, and assisting in drafting user-facing content. They will also be responsible for managing document controls systems and conducting technical reviews of documentation to ensure accuracy.
22d ago
Expert & Leadership (13+ years)
Full Time
Orlando, FL
Onsite
Company Size
2,000 Employees
Service Specialisms
Power system design
Manufacturing
Construction
Installation
Engineering
Digital solutions
Controls & digital services
Predictive & prescriptive analytics
Sector Specialisms
Energy
Power Generation
Decarbonization
Clean Grid Solutions
Hydrogen
Energy Storage
Industrial
Role
What you would be doing
document control
conflict resolution
system demonstrations
technology utilization
process development
data security
- Travel to site to perform assessments of process effectiveness, as required.
- Engage in conflict resolution, on an as needed basis.
- Participate in process and system demonstrations.
- Provide frame knowledge and support to the team for document requests and projects.
- Maintain an organized document control/archival system per department and corporate standards.
- Utilize technology to enhance work efforts and prepare reports that represent data obtained through a variety of platforms.
- Master and develop processes that enhance efficiency.
- Protect confidential information by not communicating, disclosing to, or using for benefit of third parties.
- Assist the Service Execution Team and others in drafting user-facing content.
- Adhere and implement branding initiatives as directed by corporate and the Marketing and Communications team.
- Participate in training courses and programs as they relate to overall business and personal development.
- Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources.
- Partner with the key stakeholders to produce world-class documentation.
- Interpret business processes, process narratives, and configured system to determine the simplest set of instructions for completing a specific task.
- Must take a proactive approach to controlling (and escalating as necessary) risk-related issues that could jeopardize the integrity of department data, procedures, or processes.
- Conduct technical reviews of documentation to ensure accuracy.
- Communicate effectively with subordinates and management at all levels.
- Assist users with any questions related to document controls software, creation, and practices.
- Manage with minimal oversight, in a fast-paced, frugal environment with multiple stakeholders and constantly developing priorities.
- Conduct and lead efforts in cross department coordination activities, in larger business processes, where Service Execution is a supplier, coordinator, or stakeholder.
- Participate in proactive team efforts to achieve departmental and company goals.
- Lead cross functional activities with regards to technical documentation primarily with the field personnel, quality, and data integration teams.
- Create, edit, proofread, and publish procedural instructional documentation.
- Actively engage in the continual improvement of processes and procedures.
- Responsible for the creation and maintenance of non-technical and technical documentation.
- Work with direct leadership to maintain departmental document controls systems to drive improved business performance and customer satisfaction.
- Provide Management with ad hoc reports, flow charts, procedures, work instructions, and related forms as needed.
- Comply with all company policies and procedures.
What you bring
microsoft office
end-user documentation
math skills
development tools
export control
database knowledge
- Proficiency in Microsoft Office (Word, Excel, Visio, PowerPoint, OneNote, Outlook) Software and Document Management Software.
- Extensive experience creating end-user documentation; however, field experience will suffice.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Proficiency with a variety of development, authoring, and content management tools.
- Fully understand export control and current ISO standards as they apply to document control and support compliance and initiatives, including, but not limited to internal and external audits.
- Ability to read, analyze, and interpret general business metrics and procedural documentation.
- Overnight travel (less than 10%) by land and/or air.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Bachelor’s degree in a relevant field such as instructional or educational technology. Technical Writing Certificate, or 5+ years experience working on Mitsubishi Power machines.
- Knowledge of database, project management, spreadsheet, and word processing software, and electronic mail.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, suppliers, and the general public.
- Exceptional writing, line editing, and copy editing skills.
- Excellent development programs and advancement opportunities.
- Excellent Benefits (Medical, Dental, Vision & 401K Matching).
- Paid vacation, sick time, and holidays.
- Tuition reimbursement and on-the-job training.
- Employee Appreciation Programs and Events.
- Great working environment and culture.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- safety background check required as safety is the number one core value at mitsubishi power americas
Company
Overview
100 Years
Years of Experience
Operated and contributed to the energy industry, demonstrating a deep understanding and expertise in power generation technologies and solutions.
- A trusted partner in providing cutting-edge power solutions across North America.
- Specializes in energy systems, focusing on high-efficiency power generation and sustainable technologies.
- Portfolio includes gas turbines, energy storage systems, and integrated solutions for utility and industrial sectors.
- Worked on numerous large-scale projects, including power plants, renewable energy integration, and carbon capture systems.
- Technological innovations support the global transition to cleaner energy, including solar, wind, and hydrogen power.
- Safety
- Family
- Innovative
- Courageous
- Inclusive
- Accountable
2025 Operational
ACES Project Launch
The Advanced Clean Energy Storage (ACES) project in Delta, Utah, aims to achieve operational status by 2025.
220 MW Alkaline
Electrolysis Capacity
The ACES project features 220 MW of alkaline electrolysis technology for clean energy storage.
20 % Hydrogen Blending
Gas Turbine Innovation
The company has achieved the first and largest 20% hydrogen blending in a gas turbine (M501G) in North America.
7 % Emission Reduction
Hydrogen Impact
Hydrogen blending in gas turbines reduces carbon emissions by approximately 7%.
- Developing hydrogen infrastructure and carbon capture utilization & storage (CCUS) technologies
- Supporting hydrogen hubs (Pacific Northwest, Gulf Coast) to enable utility-scale clean hydrogen production, storage, and transport
250+ Employees
Volunteered for Good
Over 250 employees participated in volunteer activities through National Impact Day, demonstrating a commitment to community support and impactful giving.
- Respect, empower, and learn from diverse team members and partners.
- Emphasize empathy, understanding, humility, and compassion among teammates.
- No publicly reported gender or demographic breakdown available.
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