Front Office Coordinator

Description

• Monitor shared appliances and ensure proper upkeep and cleanliness.
• Refresh and organize shared spaces throughout the day.
• Greeting and welcome all visitors, vendors, and customers in a friendly, professional manner.
• Ensure all copy/print stations are stocked with paper, toner, and basic supplies.
• Keep printers, copiers, and surrounding areas clean and clutter-free; notify appropriate team if service is needed.
• Assist with general office questions and provide directions to internal and external visitors.
• Ensure office space documents are kept up to date with correct team members name
• Support leadership and office staff with administrative tasks as requested.
• Maintain organized filing systems (digital and physical), ensuring documents are processed and stored accurately.
• Work with RMS Warehouse Clerks with deliveries supporting distribution of supplies when needed across both Council Bluffs locations.
• Reset rooms at the end of the day to maintain cleanliness and order.
• Provide professional and courteous support to employees, technicians, vendors, and customers.
• Restock meeting materials such as markers, wipes, and water as needed.
• Assist with minor facility-related needs such as signage, room setup, or simple organizational projects.
• Serve as a positive representation of RMS in all interactions.
• Support general office workflow to ensure smooth daily operations.
• Prepare and organize documents, packets, and materials as requested by office personnel.
• Manage visitors sign in and direct all guests to the appropriate personnel or meeting space.
• Track inventory levels and proactively identify restocking needs.
• Monitor supply rooms, breakrooms, conference rooms, and copy areas daily to ensure they are fully stocked.
• Maintain a clean, organized, professional lobby and front desk area.
• Maintain clean, organized, and clearly labeled storage and supply areas for ease of access.
• Provide general assistance and accurate information to callers and walk-in visitors.
• Order office supplies, breakroom items, paper goods, and other consumables following RMS procedures.
• Answer, screen, and route incoming calls to the appropriate department or staff member.
• Keep all breakrooms clean, organized, and well-stocked (drinks, coffee, utensils, paper products, etc.).
• Wipe down counters, appliances, and tables regularly to maintain a professional environment.
• Prepare conference rooms daily to ensure they are meeting ready.
• Assist with distributing mail, packages, and deliveries to correct departments.
• Perform clerical duties including filing, scanning, copying, document assembly, and basic data entry.

Requirements

• Basic computer proficiency including Microsoft Office (Outlook, Word, Excel).
• Experience supporting multi-department office environments.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• 13 years of experience in reception, administrative support, or customer service.
• Familiarity with office equipment such as copiers, scanners, and multi-line phone systems.
• Demonstrated reliability, punctuality, and strong follow-through.
• Must pass pre-employment drug screen.
• Must be able to read / hear / write / spell / type and speak English clearly. Must be able to understand and follow written instructions, communicate effectively orally and written, and must be able to listen effectively.
• Must be able to lift 25-30 lbs. Must be able to sit for long periods of time and operate business equipment.
• Strong verbal and written communication skills with a professional demeanor.
• High attention to detail and strong organizational skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance