Facilities Engineer | Al Futtaim Engineering | Al Futtaim Contracting

Description

• Identify critical systems and ensure contingency plans are in place to prevent downtime.
• Ensure team has appropriate tools, tackle, and consumables.
• Develop a customer-focused service, maintain a positive corporate image, and foster good client relations.
• Assess assets for replacement needs and submit reports to customers.
• Prepare and submit monthly and annual reports and invoices for AMCs.
• Execution of AMC/in-house services efficiently within budget and ensure profitability.
• Track and close all CRM work orders daily.
• Plan resources including manpower, materials, and subcontracted services for contracts.
• Enhance customer satisfaction by meeting or exceeding requirements, SLAs, and KPIs.
• Oversee subcontractors' maintenance contracts and ensure quality service.
• Efficiently execute and close corrective and reactive maintenance tasks, meeting SLAs and KPIs.
• Conduct site inspections, assess asset condition, and report on HSE and operational risks.
• Prepare contract-specific PPM schedules and procedures.
• Achieve timely close-out of HSE actions and non-conformance reports.
• Meet and report to clients regularly to maintain relationships and communication.
• Handle escalations and emergencies, resolve customer complaints, and prepare technical reports.
• Liaise with internal departments to maintain good working relations.
• Generate revenue from repair, replacement, and refurbishment works, achieving set targets.
• Submit invoices on time and follow up on payments, liaising with clients on payment issues.
• Analyze and evaluate annual maintenance contract requirements, prepare HSE and operational risk assessment, and execute contract plans.
• Execute casual jobs within budget ensuring profitability.
• Conduct performance reviews, identify training needs, and arrange tools and resources for employees.
• Track contract progress to ensure SLAs and KPIs are met.
• Implement HSE policy and safe operating procedures to prevent incidents.
• Report to and meet with clients regularly to maintain good rapport.
• Prepare cost estimates and proposals for repair and refurbishment works.
• Contribute to safe systems of work and comply with safety standards.
• Enhance employee engagement and team coordination for maximum productivity and satisfaction.
• Manage takeover and handover of AMCs.

Requirements

• KSA driving license and understanding of Health and Safety requirements.
• Strong leadership and management abilities to lead a team of technicians.
• Proficiency in maintenance of mechanical, electrical, and plumbing systems.
• 5-7 years of experience in facilities management, covering both hard and soft services.
• Proficiency in both English and Arabic, alongside computer and mechanical/electrical systems maintenance skills.
• Bachelor's degree in mechanical or electrical engineering.
• Excellent communication skills for clear interaction with clients, team members, and stakeholders.
• Experience with CAFM systems and ability to manage commercial requirements like budgets, costs, and profitability.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance