Workshop Controller

Description

• Lead a dynamic, skilled workshop team.
• Oversee daily workshop operations, assigning jobs to technicians efficiently.
• Play a key role in delivering excellent service and driving dealership success.
• Ensure all work complies with DVSA regulations, health and safety standards, manufacturer policies, and company guidelines.
• Collaborate with colleagues and other departments to deliver a seamless customer experience.
• Support dealership profitability by managing workflow and resources effectively.
• Provide accurate estimates for servicing and repairs, including timeframes.
• Ensure quality control by ordering the correct parts, conducting audits, and monitoring compliance.
• Assist technicians with technical challenges and identify effective solutions.
• Schedule work based on customer needs, workshop targets, job complexity, and parts availability.
• Lead, coach, and motivate a team of technicians and apprentices to meet business objectives and targets.

Requirements

• Proficient in IT and workshop management systems.
• Relevant qualifications (City & Guilds, BTEC, NVQ, or equivalent).
• Ability to make informed decisions and work under pressure.
• Experience in the automotive industry, ideally in workshop control or as a technician.
• Excellent attention to detail and problem-solving abilities.
• Strong leadership and organisational skills, with the ability to delegate and inspire a team.
• Strong interpersonal skills for effective communication with customers and colleagues.

Benefits

• Grow your career in a supportive and professional environment.

Training + Development

Interview process

Visa Sponsorship

Security clearance