Concierge

Description

• Handle leasing inquiries (phone and walk-in) and provide leasing information, including brochures and floor plans, to prospective residents when office is closed. Relay prospective residents' contact information to office staff.
• Deliver newspapers and other information to residents.
• Hold mail for residents away on vacation and keep, track and disperse packages, dry cleaning or other services for residents.
• Address resident noise complaints, etc., and communicate issues to management via incident reports.
• Responsible for cleaning the lobby, desk area, lobby bathroom, coffee room, elevators and elevator lobbies as needed.
• Answer the phone when the office is not open and take messages.
• May work around cleaning solvents, paint fumes, and landscaping chemicals.
• Responsible for keying residents, visitors and contractors to their desired floor in the elevator if required.
• Responsible to track vendor and resident keys that are checked out by contractors.
• Take maintenance requests and page maintenance as needed for emergencies.
• Help residents to dispose of trash that is too large to fit in the trash chute.
• Notify residents of any visitors.

Requirements

• Pleasantly acknowledge anyone entering the building, including residents, prospective residents and residents' guests.

Benefits

• Grow with our organization through various professional development opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance