Associate Director - Solar Operations

Description

• Develop and validate annual operating plans, budgets, and performance targets for Solar/BESS Operations team; report monthly/quarterly on KPI trends, variances to plan, and corrective actions
• Track and improve overall operational performance, including availability/uptime, production actuals vs. forecast, degradation, clipping/curtailment analysis, BESS round-trip efficiency and state-of-health
• Ensure the group maintains a qualified portfolio of O&M providers and subcontractors to support timely and high-quality field services; manage vendor performance, safety compliance, and commercial terms.
• Contribute to customer reporting and executive-level communications and advise the teach on commercial decision
• Partner with Construction/Commissioning to ensure smooth handoffs, punchlist closure, documentation completeness (as-builts, test reports, single-line diagrams), and readiness for operations;
• Ensure all work complies with current OSHA, NEC, and applicable local Authority Having Jurisdiction (AHJ) codes and regulations; establish, document, and maintain emergency response procedures
• Contribute to customer reporting and executive-level communications and advice the teach on commercial decisions during contracting processes
• Establish and continuously improve scalable, standardized processes and digital systems for monitoring, work management, reporting, and vendor oversight
• Provide technical expertise and guidance to the team in PV/BESS operations, performance analysis, site controls, and grid-interconnection requirements; serve as an escalation point for complex operational issues.
• Oversee the management and optimization of PowerFlex- and third-party–owned operating projects, including system monitoring and alarm response, customer service/issue resolution, preventive and corrective maintenance, inventory/spares, and warranty/RMA management.
• Proactively drive customer success for strategic accounts by anticipating needs, delivering exceptional service, tracking customer health metrics, and implementing corrective actions to secure long‑term partnerships and sustained business during contracting processes
• Support data and analytics initiatives, including CMMS configuration/integration
• Lead and develop the Operations team, including headcount planning, hiring, coaching, performance management, and resource allocation across sites and functions.
• Establish and maintain a feedback loop with the Execution team to evaluate hardware performance, vendor support quality, and overall product effectiveness

Requirements

• Safety-first orientation and compliance rigor.
• 3+ years experience managing teams and budgets
• Demonstrated success in team leadership, cross-functional collaboration, and customer engagement.
• 7+ years experience in renewable energy operations with 5+ years focused on distributed systems (Solar / BESS)
• Bachelor’s degree in Engineering or related field
• Ability to concisely communicate results verbally and through PowerPoint
• Ability to drive process improvements, operational efficiencies, and strategic growth initiative
• Strong technical grounding in PV/BESS systems: inverters, protection and controls, EMS/SCADA, site networking, telemetry, metering, and utility interconnection.
• Ability to co-manage personal workflow with the training and supervision of others
• Capable of managing multiple projects simultaneously

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance