Senior Field Service Engineer - Symphony Plus

Description

• Contributing to customer satisfaction by planning and executing service work as per customer order and expectations.
• Working in service projects and major projects for Infi90 / symphony based system 800xA system
• Rendering technical validation of design solutions in medium and complex projects
• Coaching technicians and engineers and supervising complex site activities.
• Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations.
• Giving trainings to customers
• Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams.
• Working in offshore installed bases

Requirements

• Be an analytical thinker, self-starter, resilient and highly adaptable- in line with ABB’s latest advance service & digital portfolio
• Graduate Engineer in Electrical/ Electronic/ instrumentation Engineering
• Be able to work under pressure, handle stress and have the ability to use own initiative.
• Hands on Experience in Industrial networking, network switch configuration
• Capability to transfer high complexity project requirements into ABB technical solutions
• Hands on experience in Cyber security solutions for 800x A systems. Able to do cybersecurity audits and assessments, Cyber security implementation experience
• Good hands-on experience as Senior Engineer for system 800xA based control system (both hardware and software) with Infi90 / symphony Plus / system 800xA -based application development – project & commissioning
• Hands own experience in system installation and maintenance
• Hands on Experience in industrial communication protocols like Modbus- RTU & TCP, OPC etc
• Highly adaptive, analytic and quick learner – inline with ABB’s latest advance service & digital portfolio
• Must have minimum 8 years of experience of which at least 5 years as customer support / project / service engineer of System 800xA based Infi90 / Symphony systems preferably in Oil & Gas / Power & Water industry

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance