Warranty Manager at Terex Corporation in Watertown, SD | USD100,000-125,000 | Kablio

Role

Description

team mentoring

warranty claims

data analysis

budget oversight

policy management

safety compliance

Mentor and develop team members to fill skill gaps and strengthen departmental capabilities.
Partner with sales, service, and product support teams to align warranty practices with business goals.
Supervise a direct field team member involved in warranty-related repairs.
Serve as a key contributor to Project Trident, translating warranty data into actionable quality improvements.
Maintain accurate records and reporting of warranty trends, issues, and financial impact.
Oversee warranty spend and ensure alignment with SG&A budget targets.
Establish, administer, and clearly communicate standard and extended warranty policies.
Ensure compliance with safety protocols during field service activities, especially for product recalls and campaign management.
Monitor competitor’s offerings and with Senior Leadership Team guidance adjust as required.
Collaborate with the quality team to drive corrective actions and integrate warranty insights into product development.
Provide training and support to team members on warranty policies, procedures, and systems.
Address customer concerns related to warranty and delivery issues.
Coordinate with Branch Managers, Service Managers, Field Service Supervisors, and Regional Product Support Managers to resolve complex warranty issues.
Manage the full lifecycle of warranty claims, ensuring timely validation, documentation, and resolution along with approval workflows.
Provide feedback loops between warranty data and operational teams to improve delivery and quality metrics.

Requirements

oracle

power bi

qliksense

bachelor's

2+ years

analytical

Ability to manage multiple priorities in a fast-paced environment.
Ability to influence others via communication to get desired results.
Bachelor’s degree in business administration, Engineering, or related field or equivalent experience.
Proficiency in Oracle Business Suite (CRM and SMS), Microsoft Office, Power BI, and QlikSense.
Knowledge of customer and product support fundamentals and processes.
Strong analytical and problem-solving skills.
Excellent communication, presentation and interpersonal skills.
2+ years of experience in a supervisory or managerial role.
Ability to identify problems or potential problems at both a strategic and functional level and make or recommend decisions to resolve the same.

Benefits

We offer competitive salaries, Team Member bonus of xx%, hybrid working, private healthcare, xxx holidays, pension, life assurance, LinkedIn Learning, on site free parking, card, [Please amend this section to suit the position.]

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1933 Founded

Year Established

Terex was founded in 1933 and spun out of General Motors.

2024 $2B Acquisition

Expansion into Waste & Recycling

Acquired the Environmental Solutions Group for $2 billion, expanding into new markets.

1991 NYSE Listing

Public Trading Milestone

Terex became publicly listed on the NYSE.

$5B Revenue

Annual Revenue Figure

Achieved over $5 billion in annual revenue with steady profitability.

Operates three core divisions—Materials Processing, Aerials, Environmental Solutions—under over 30 brands.
Materials Processing division builds crushers, screens, conveyors, and biomass equipment for mining, recycling, and infrastructure projects.
The Aerials segment produces telehandlers and work platforms used in construction, entertainment, and maintenance.
Environmental Solutions delivers waste, recycling, and utility machinery, including refuse bodies, balers, digger derricks, and smart-camera devices.
Supports equipment with lifecycle services and financing, fostering long-term customer partnerships.
Manufacturing facilities are located across the Americas, Europe, Asia, and Australia.
History highlights include launching the world’s largest hydraulic excavator and spinning off its mining business in 2010.

Culture + Values

Safety: We put the safety and well-being of our employees, customers, and communities first.
Integrity: We act with honesty and transparency in all we do.
Customer Focus: We are committed to delivering value to our customers by providing quality products and solutions.
Innovation: We continuously innovate and improve in every aspect of our business.
Accountability: We hold ourselves responsible for our actions, decisions, and performance.
Collaboration: We work together across teams, functions, and geographies to achieve common goals.

Environment + Sustainability

2050

Net Zero Emissions Target

Committed to achieving net zero emissions, focusing on a long-term environmental goal.

Committed to reducing the environmental impact of its products and operations.
Focus on sustainability goals including energy efficiency, reducing waste, and minimizing emissions in manufacturing.
Offers eco-friendly products designed to help reduce customers' carbon footprints.
Implemented energy-saving initiatives in global manufacturing facilities.

Inclusion & Diversity

Committed to creating a diverse and inclusive workforce.
Goal to increase the percentage of women in leadership positions and across its workforce.
Launched multiple initiatives to support gender equality, employee resource groups, and leadership development programs.
Actively tracks and reports progress toward diversity and inclusion goals.

Articles

Careers at Terex

Terex LinkedIn

Terex Newsroom

Role

Description

team mentoring

warranty claims

data analysis

budget oversight

policy management

safety compliance

Mentor and develop team members to fill skill gaps and strengthen departmental capabilities.
Partner with sales, service, and product support teams to align warranty practices with business goals.
Supervise a direct field team member involved in warranty-related repairs.
Serve as a key contributor to Project Trident, translating warranty data into actionable quality improvements.
Maintain accurate records and reporting of warranty trends, issues, and financial impact.
Oversee warranty spend and ensure alignment with SG&A budget targets.
Establish, administer, and clearly communicate standard and extended warranty policies.
Ensure compliance with safety protocols during field service activities, especially for product recalls and campaign management.
Monitor competitor’s offerings and with Senior Leadership Team guidance adjust as required.
Collaborate with the quality team to drive corrective actions and integrate warranty insights into product development.
Provide training and support to team members on warranty policies, procedures, and systems.
Address customer concerns related to warranty and delivery issues.
Coordinate with Branch Managers, Service Managers, Field Service Supervisors, and Regional Product Support Managers to resolve complex warranty issues.
Manage the full lifecycle of warranty claims, ensuring timely validation, documentation, and resolution along with approval workflows.
Provide feedback loops between warranty data and operational teams to improve delivery and quality metrics.

Requirements

oracle

power bi

qliksense

bachelor's

2+ years

analytical

Ability to manage multiple priorities in a fast-paced environment.
Ability to influence others via communication to get desired results.
Bachelor’s degree in business administration, Engineering, or related field or equivalent experience.
Proficiency in Oracle Business Suite (CRM and SMS), Microsoft Office, Power BI, and QlikSense.
Knowledge of customer and product support fundamentals and processes.
Strong analytical and problem-solving skills.
Excellent communication, presentation and interpersonal skills.
2+ years of experience in a supervisory or managerial role.
Ability to identify problems or potential problems at both a strategic and functional level and make or recommend decisions to resolve the same.

Benefits

We offer competitive salaries, Team Member bonus of xx%, hybrid working, private healthcare, xxx holidays, pension, life assurance, LinkedIn Learning, on site free parking, card, [Please amend this section to suit the position.]

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1933 Founded

Year Established

Terex was founded in 1933 and spun out of General Motors.

2024 $2B Acquisition

Expansion into Waste & Recycling

Acquired the Environmental Solutions Group for $2 billion, expanding into new markets.

1991 NYSE Listing

Public Trading Milestone

Terex became publicly listed on the NYSE.

$5B Revenue

Annual Revenue Figure

Achieved over $5 billion in annual revenue with steady profitability.

Operates three core divisions—Materials Processing, Aerials, Environmental Solutions—under over 30 brands.
Materials Processing division builds crushers, screens, conveyors, and biomass equipment for mining, recycling, and infrastructure projects.
The Aerials segment produces telehandlers and work platforms used in construction, entertainment, and maintenance.
Environmental Solutions delivers waste, recycling, and utility machinery, including refuse bodies, balers, digger derricks, and smart-camera devices.
Supports equipment with lifecycle services and financing, fostering long-term customer partnerships.
Manufacturing facilities are located across the Americas, Europe, Asia, and Australia.
History highlights include launching the world’s largest hydraulic excavator and spinning off its mining business in 2010.

Culture + Values

Safety: We put the safety and well-being of our employees, customers, and communities first.
Integrity: We act with honesty and transparency in all we do.
Customer Focus: We are committed to delivering value to our customers by providing quality products and solutions.
Innovation: We continuously innovate and improve in every aspect of our business.
Accountability: We hold ourselves responsible for our actions, decisions, and performance.
Collaboration: We work together across teams, functions, and geographies to achieve common goals.

Environment + Sustainability

2050

Net Zero Emissions Target

Committed to achieving net zero emissions, focusing on a long-term environmental goal.

Committed to reducing the environmental impact of its products and operations.
Focus on sustainability goals including energy efficiency, reducing waste, and minimizing emissions in manufacturing.
Offers eco-friendly products designed to help reduce customers' carbon footprints.
Implemented energy-saving initiatives in global manufacturing facilities.

Inclusion & Diversity

Committed to creating a diverse and inclusive workforce.
Goal to increase the percentage of women in leadership positions and across its workforce.
Launched multiple initiatives to support gender equality, employee resource groups, and leadership development programs.
Actively tracks and reports progress toward diversity and inclusion goals.

Articles

Careers at Terex

Terex LinkedIn

Terex Newsroom