Franchise Business Consultant

Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities.

This role will be instrumental in helping the Customers business be more successful. This position will focus on serving as a client relations executive for designated offices, assisting with recruitment and retention, quality control, and financial and profitability management. Additionally, this role will provide premier customer experience assisting in problem solving to best support the Customer needs.

Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee’s state of business.

Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention.

Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress

Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person.

Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture

Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions

3-5years of experience

Knowledge of brokerage financial statements, analysis, P&L’s and balance sheets.

Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job

No management experience needed

Mortgage experience preferred but not required

Education: Bachelor's Degree or equivalent experience

Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.

Motto Mortgage is a different kind of mortgage organization that provides clarity and personalized guidance to homebuyers who deserve an advocate. It’s a groundbreaking concept that connects a real estate brokerage to a separate, franchised mortgage brokerage, providing the one-stop shop homebuyers want and the experience they deserve. The new mortgage brokerage franchise model is the first of its kind in the United States and is offered by Motto Franchising, LLC, the second member of the RE/MAX Holdings, Inc. family of brands. It brings opportunity to consumers, brokers, loan officers and real estate agents. Each office is independently owned and operated.

$65,500 - $73,000

• Retirement plans with optimal company match
• Mental Health support program
• M.O.R.E. Events offered in-person and virtually
• Annual bonus/merit opportunity
• Educational Assistance
• Mentorship program
• Competitive Medical, Dental, and Vision benefits