Real estate development firm focusing on commercial, residential, and mixed-use projects.
Manage operations, leasing, budgeting, staffing, and performance for student housing at Purdue Fort Wayne.
5 days ago ago
Expert & Leadership (13+ years)
Full Time
Fort Wayne, IN
Onsite
Company Size
250 Employees
Service Specialisms
Affordable Housing
Commercial
Government
Healthcare
Higher Education
K‑12 Schools
Mixed‑Use
Multifamily
Sector Specialisms
Affordable Housing
Student Housing
Mixed-Use Communities
Academic Facilities
Commercial Facilities
Parking Structures
Community
Cultural & Performing Arts
Role
Description
work orders
capital budget
risk log
reporting
project management
client satisfaction
Develop and implement the annual management plan; accomplish key performance indicators as identified by Gilbane and the Property Operating Agreement.
Oversee the operation, staffing, performance and development of the Property Management service delivery staff.
Ensure that all work orders are recorded into the work order system and close out within the prescribed timeframe.
Ensure that the Occupational Health and Safety procedures and policies are implemented at all levels throughout the residence.
Develop and implement innovative programs, processes and producers that reduce short and long term operating costs and increase productivity.
Conduct annual and mid-year performance reviews.
Manage all Community HR issues, including recruitment, training and performance management, with Corporate HR.
Ensure compliance with all agreements, leases, contracts pertaining to the facilities.
Ensure that profitability is maximized, especially with regard to summer months.
Overall leadership and direction of the facilities in line with performance to KPIs.
Create and manage the capital expenditure budget in line with asset management plan and other capital expenditure demands.
Ensure that the business achieves all of its objectives, including performance standards as agreed with the University and Gilbane.
Establish positive relationships with creditors, suppliers and other stakeholders.
In conjunction with Gilbane and the University oversee the implementation of a detailed annual marketing plan for the promotion of the residences ensuring that the residence is promoted effectively within the University as well as to the broader community.
Ensure client satisfaction with client Facility Management by providing a seamless interface into client real estate organization; demonstrate leadership, responsiveness and creativity.
Establish and maintain a risk and incident log for the facilities.
Effectively manage refurbishments or major special projects while minimizing impact on the on-going management of the facility.
Prepare all required reports for the University and Gilbane.
Handle legal matters at local level, with corporate legal counsel in support.
Maintain a visible presence within the University, attending functions and establishing contacts within faculties and administrative departments.
Oversee the development and manage the detailed annual operating budgets for each asset.
Establish positive relationships both formally and informally with the University.
Responsible for strategic financial decisions, including cash flow forecasting and cash flow management.
Develop and maintain relationships with the university at the strategic level (i.e. Executive office levels)
Requirements
4+ years
cpm
bachelor's
gaap
yardi
customer service
A minimum of four (4) years of student housing operations management experience and/or property management experience of multi-family properties
Know all associated legal documentation for the facility, including Management Agreements, Service Work Authorizations, Rental Agreements, etc.
Certified Property Manager (CPM) and Accredited Residential Manager (ARM) preferred.
A Bachelor’s Degree in Business Administration or a related field.
An understanding of Generally Accepted Accounting Principles (GAAP) and the ability to interpret rent rolls, financial statements, cash flow analysis and standard financial reports.
Self-motivation, positive attitude, team player mentality and strong customer service orientation.
Computer literacy with a basic understanding of word processing and spreadsheet programs (Microsoft Windows preferred) and. Competency in industry related software such as YARDI, RealPage or Entrata or equivalent is preferred.
Strong interpersonal, communication and mediation skills.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1972
Year Established
The company was founded in 1972, marking the beginning of its legacy in real estate development.
Known for its successful commercial, residential, and mixed-use developments in major metropolitan areas.
Specializes in creating vibrant, sustainable communities and infrastructure that meets evolving market demands.
Has a track record of delivering projects on time and within budget, with a focus on long-term value creation.
Notable projects include large-scale urban redevelopments and high-profile mixed-use buildings.
Works alongside top-tier architects, engineers, and contractors to transform urban landscapes.
Culture + Values
Caring
Teamwork
Action‑Oriented
Discipline
Integrity
Dedication to Excellence
Tenacity
Toughmindedness
Entrepreneurship
Loyalty
Environment + Sustainability
Carbon Neutrality by 2040
Carbon Neutrality Goal
Committed to achieving net zero carbon emissions by 2040.
Zero Waste by 2040
Zero Waste Commitment
Aims to send zero waste to landfills by 2040.
40% Water Reduction by 2040
Water Conservation Target
Committed to reducing potable water use and consumption by 40% by 2040.
#7 Green Contractor
ENR Green Contractor Ranking
Ranked #7 on ENR’s list of top green contractors in the U.S. for 2024.
Deployed CarbonCure on projects to reduce concrete carbon footprint
Delivered six net zero‑ready building projects
Requires Environmental Planning Checklist on all projects
Committed to the Science Based Targets Initiative (SBTi)
Voluntary submission to EcoVadis, CDP and GRESB ratings
Launched supplier carbon‑reduction program and smart equipment reuse strategies
Inclusion & Diversity
90/100 Score
Equality Index Ranking
The company achieved a top score on the Human Rights Campaign Foundation’s 2022 Corporate Equality Index, demonstrating strong commitment to LGBTQ+ workplace equality.
60% Diversity
Ethnically Diverse Workforce
The workforce reflects significant racial and ethnic diversity, aligning with the company's inclusion goals.
G.O. Services supports diverse businesses with a commitment to reach $4 billion by 2026, currently at 24% progress through initiatives for M/WBE, disadvantaged, LGBTBE, and veteran-owned businesses.
Employees actively engage in inclusion efforts with over 20% participation rates from diverse and small businesses across project portfolios.