Administrative Assistant

Overview

Provide admin support to service teams, handling calls, data, dispatch, and inventory.

Key Responsibilities

• uniform ordering
• service dispatch
• excel reporting
• customer calls
• email management
• inventory support

Tasks

-Order and maintain employee uniforms, jackets, T-shirts, and related company apparel. -Provide backup support to Service Coordinators during absences, including technician time entry and dispatching service calls. -Manage and maintain multiple Excel reports to support daily operations (must be comfortable with data entry). -Respond to customer phone calls and inquiries, ensuring prompt and professional communication. -Assist with processing and coordinating material returns. -Scan, organize, and forward customer-required forms and documentation. -Monitor and prioritize a shared email inbox, ensuring timely and accurate responses. -Assist with the annual inventory project and provide general support to the Service Manager and Technicians as needed.

Requirements

• microsoft office
• pdf editing
• dispatch
• data entry
• high school
• communication

What You Bring

-Demonstrate advanced knowledge of Microsoft Outlook, Word, and Excel and PDF editing software -Ability to coordinate and perform multiple tasks accurately and in a timely manner while pivoting as needed -Demonstrate excellent communication and customer service skills -Previous dispatching experience (Construction or Building Service industry is preferred, but not required) -Previous experience with data entry -Possess high school diploma or equivalent

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Benefits

-Employee Assistance Program -401(k) plan with company match -PTO and paid holidays -Employee referral incentives -Competitive wages -Excellent medical, dental, life, vision and disability benefits -Career development and progression

About Colonialwebb

-Began with a vision to elevate regional building systems contracting. -Retained Richmond headquarters and mid-Atlantic focus after joining Comfort Systems USA. -Tackles projects ranging from educational campuses and museums to hospitals and Fortune 500 facilities. -Serves four business lines: Construction of mechanical/electrical systems, proactive Building Service, Industrial Refrigeration, and in-house Manufacturing. -Typical projects include large cold-storage facilities, ammonia refrigeration systems, virtual-construction piping, and commercial office HVAC builds. -Launched 'The Webb' platform to share deep trade knowledge via articles, videos, and glossaries.

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