Assist Maintenance Manager with vendor management and ordering supplies/equipment to maintain appropriate levels of inventory within budget guidelines.
Assist in training and mentoring of new Maintenance Technicians and/or Apprentices.
Identify, communicate, and implement opportunities to improve resident happiness and service.
Respond to resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
Provide superior customer service to internal and external customers.
Ensure that apartments are ready for occupancy by performing electrical, HVAC, plumbing, carpentry, appliance repair, carpet cleaning, painting, patching, texturing, basic apartment cleaning and other miscellaneous equipment maintenance and repairs.
Maintain tools and equipment and ensure that they are in proper working order, request replacements as necessary, and assist in stocking inventory.
After hours on-call rotation is required.
Foster an on-going positive relationship with residents confirming their expectations are being fulfilled.
Maintain the overall appearance and cleanliness of the community by ensuring that grounds, amenities, building exteriors/interiors, market ready units interior, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately.
Requirements
epa certification
high school
plumbing
electrical
hvac
customer service
EPA Type II or Universal certification required
High school or equivalent preferred
Competency in residential plumbing, electrical, appliance repair, painting, and drywall
Knowledge of and experience in HVAC and carpentry a plus
Maintenance experience in the multi-family, hospitality, or similar industry
Proficient in the use of modern technology, especially computers and smartphones
Valid driver’s license and rotating on-call responsibility required
Customer service experience
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
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Security clearance
Information not given or found
Company
Overview
50,000 Units
Residential Portfolio
The company manages and maintains a vast network of residential units nationwide.
Committed to offering well-designed, sustainable living spaces.
Provides premium apartment communities across the United States.
Has a strong presence in major metropolitan areas.
Specializes in building, managing, and developing residential properties.
Known for innovation in creating modern, eco-friendly living environments.
Maintains high customer satisfaction while delivering value for investors.
Regularly integrates technology into property management to enhance the resident experience.
Part of a growing trend toward high-quality rental spaces.
Culture + Values
22% Turnover Rate
Employee Retention
The company's associate turnover rate was significantly lower than the industry standard, indicating a strong focus on employee retention.
Innovative and adaptive corporate culture
Board integrates ESG into overall risk assessments
Governance Committee oversees ESG disclosures and sustainability strategy
ESG Committee led by CEO and senior officers implements and monitors ESG targets
Environment + Sustainability
38 Communities
Sustainable Building Certifications
Percentage of the portfolio with LEED or Energy Star certifications.
320+ Projects
Sustainability Initiatives
Completed projects focused on energy, water conservation, and waste reduction across various facilities.
630 EV Ports
Electric Vehicle Infrastructure
Expansion of electric vehicle charging stations, supporting clean transportation.
50k Metric Tons
Carbon Avoided
Cumulative reduction in greenhouse gas emissions through sustainable practices.
Science-based emissions intensity reduction targets: Scope 1+2 by 40% and Scope 3 by 30% from 2020 to 2035
Reduced Scope 1+2 emissions intensity by 20% since 2020, halfway to target
Over 965,000 kWh of renewable energy produced onsite in 2024 across CA, DC, Seattle
Retired over 146 million kWh in RECs since 2019
10.488 million gallons of reclaimed water used for irrigation in 2024
Compensation for senior execs tied to sustainability metrics
Net-zero aligned target implicit via science-based GHG reductions by 2035
Inclusion & Diversity
4.33 Score
Diverse Hiring Metric
The company achieved a 4.33 out of 5 score in its internal hiring metric for including diverse candidates in the interview process in 2023.
Partnership with National Diversity Council and DEI organizations in 2023
Gender‑based compensation ratios and promotion metrics included in ESG disclosures
Compensation analysis conducted in 2022 to ensure pay equity across associate base