Carpenter (Field Technician - Windows) at Universal Windows Direct in Toledo, OH | USD20-25 | Kablio

Role

Travel within radius of UWDs locations.
Perform post-installation inspections.
Provide timely and quality repairs of customers' products including, but not limited to, screen installation, sash replacement, glass replacement, hardware replacement, and seal repairs.
Provide accurate measurements of doors and windows.
Maintaining your technical and mechanical skills.
Conducting routine inspection and provide accurate measurements of doors and windows.
Anticipate obstacles that could impact customer expectations, job costs and/or code performance; recommend solutions.
Promoting the company's services.
Managing overtime on service calls with patience and not rushing the job.
Coordinate required return visits; convey needed services, materials, and labor.

Strong working knowledge of equipment and tools used in the industry.
Valid Driver’s License and driving record acceptable to insurance company.
Ability to work independently and as a team.
The ability to diagnose and solve problems based on customers' non-technical descriptions.
Driver's License (Required)
Previous experience in exterior replacement products.
Window/Door Installation or repair: 1 year (Required)
Previous experience servicing windows and doors.
Excellent customer service and communication skills.
Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently.
An Associate degree or technical certification in the industry.

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Company

Founded with a vision to offer top-notch home improvement solutions that enhance comfort and value.
Specializes in energy-efficient windows, doors, and siding, improving both aesthetics and efficiency.
Has grown into a leading provider of replacement windows and exterior home solutions across multiple states.
Focuses on providing a seamless customer experience, with a dedication to quality craftsmanship and service.
Known for offering a wide range of customizable products to suit any home design or budget.
Regularly delivers projects that significantly boost energy efficiency and curb appeal for homeowners.

We believe in delivering superior customer service and creating long-term relationships built on trust.
We focus on quality and efficiency with every product and service we provide.
Integrity is the foundation of all our business decisions and interactions.
Our team is passionate, hardworking, and driven to make a positive impact on the lives of our customers.
We constantly strive for innovation and improvement in our products, services, and operations.
We provide an outstanding work environment where every employee is valued and encouraged to grow.

Committed to energy efficiency and environmentally friendly practices.
Offers Energy Star® rated products to reduce energy consumption in homes.
Focuses on sustainable manufacturing processes with recyclable materials.
Aims to reduce its carbon footprint by providing energy-saving products for homeowners.
No specific net-zero target date or detailed sustainability goals are listed.

No specific DEI strategy or gender-related statistics are listed on the website or LinkedIn.