Receptionist

Description

• Issuing office communication emails & reminders when necessary.
• Manage deliveries to reception.
• Visitor Badge management for clients and contractors
• Working with Facilities to action client requests
• Assist the Customer Experience Manager with client meeting room bookings and parking requests
• Ordering site stock & consumables
• Assist with events & meeting room setups
• Request new starter ID badge requests.
• Being open to learning new systems e.g. DHL processes, The Wall Board, managing the rota on the sharepoint site and posting notices (i.e. Laya Health Care notices) on the Teams site.
• First point of contact / front of house for all visitors.
• Answer incoming phone calls and direct calls to the relevant department.
• Managing the queries sent via the Dublin Reception email inbox.
• Managing third party sign-ins in the Contractors logbook
• Assist the Customer Experience Manager with client lunch orders for meetings.
• Managing incoming & outgoing post
• Will assist other teams with some of their requirements
• Managing the First Aid/Fire Drills/First responders etc.

Requirements

• A genuine passion for delivering exceptional customer service.
• Accuracy and attention to detail
• Excellent telephone manner, being always polite and courteous.
• Knowledge of Powerpoint and Teams
• Proficient in using all standard Microsoft Office packages (Word, Excel, Email etc.)
• Logical thinker with good organisation and administration skills
• A team player who can confidently interact with others, but who is also able to work independently.
• Being able to navigate around a photocopier (mainly replenish with paper); laminator and replenishing office equipment (which is out for general use on tables)

Benefits

• Learning & development (access to 200 courses on our L&D platform).
• Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie).
• 22 days annual leave
• Bike2Work Scheme.
• Mi Deals (Fantastic savings at high street stores).
• Mi Recognition (Thanking employees for a job well done ranging from €25 - €250).
• Free virtual GP service.
• Long service awards (Ranging from €50-€300).
• Access to our Employee Assistance Programme (EAP).
• A non-contributory life assurance scheme.
• Annual Leave purchase scheme (buy up to 5 extra days of annual leave per year).
• Order Taxi's if required
• Tax Saver Scheme.

Training + Development

Interview process

Visa Sponsorship

Security clearance