Director of Sales - Titus

Description

• Develop training programs to improve customer service representatives’ effectiveness.
• Conduct regular sales forecasting, budgeting, and performance reporting.
• Participate in key trade shows and industry events to promote brand visibility and develop leads.
• Identify and pursue new business opportunities and market segments, including vertical markets like healthcare, education, and commercial real estate.
• Manage the customer service team, ensuring high levels of client satisfaction and retention.
• Ensure seamless collaboration between sales and engineering teams to meet customer needs.
• Oversee brand performance metrics and adjust strategies to enhance market presence.
• Analyze sales data, customer feedback, and technical performance metrics to optimize strategies.
• Stay updated on industry advancements to enhance technical support capabilities.
• Analyze sales data, market trends, and competitor activity to inform decision-making.
• Work closely with the Strategic Account Manager to align sales strategies within designated MSAs, ensuring market-specific approaches.
• Monitor market trends and competitor activities to refine sales strategies and maximize brand positioning.
• Oversee product demonstrations, technical training, and application development initiatives.
• Collaborate with marketing teams to align sales efforts with brand positioning and messaging.
• Implement customer service best practices to enhance the overall customer experience.
• Drive continuous improvement initiatives across all managed teams.
• Lead the application engineering team to provide technical support and solutions to clients.
• Collaborate with marketing, engineering, and product development teams to align sales efforts with company goals.
• Build and maintain strong relationships with HVAC contractors, mechanical engineers, distributors, and specifying professionals.
• Lead and manage a team of regional sales managers and manufacturer’s reps across various territories.
• Develop and execute a national sales strategy to grow market share in commercial HVAC air distribution products.
• Ensure brand consistency across all sales and marketing initiatives.
• Address escalated customer concerns and provide strategic solutions.

Requirements

• Minimum of 7 - 10 years in sales leadership, brand management, or technical sales.
• Customer service expertise with a focus on client satisfaction.
• Technical proficiency in application engineering and product solutions.
• Bachelor’s degree in Business, Marketing, Mechanical Engineering, or a related field; MBA a plus.
• Excellent communication, negotiation, and leadership skills.
• Strong leadership and team management abilities.
• Strong network of industry contacts in mechanical contracting, engineering, and distribution channels.
• Willingness to travel as needed.
• Ability to analyze market trends and adjust strategies accordingly.
• Proven track record of managing national sales operations and leading successful teams.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance